Tras-os-Montes Waterpark Holidays

The apartment is superbly positioned, clean and well equipped. Be sure to follow instructions received about checking in online ahead of arrival as we had not done this and with no online access after a long journey had to find a way to charge phone and do this before we could access the apartment, losing an hour and a half of our planned evening. Otherwise great apartment

I love everything about you. Only negative thing was the age of the property. I think you should start repairing the floor. They are a lot of things in the apartment which needs replacing. But overall we LOVED it.

Beware! The place is as wonderfully stylish as the pictures suggest. But it was INFESTED with ants! They were crawling over every part of the apartment, not just the kitchen - the living room, the bedrooms (they were crawling all over the duvets), and in the master bedroom especially, where they swarmed across the floor. In the master bathroom there was a rotting wood plank by the shower - you had only to step on this for dozens of ants to come boiling out. We asked to be put in a different room, but they were sold out. Instead, they purchased bug spray from the grocery store next door and told us to leave the room for 4 hours while they doused the surfaces and had house cleaning come in. This was extremely inconvenient as we were travelling with tired children. When we returned to the flat, the ants were gone, but by the next morning they were starting their slow return. We asked to be compensated and were denied. We left early. Don’t be taken in by the gorgeous pictures. This was not sanitary. Would not recommend!

I am very satisfied with this accommodation. The location is very convenient. Check in on 7/24. The staff is very friendly. I will choose this place next time.

Pros: The ladies that worked at the main desk were very friendly and nice. The view is incredible l however I found the property to be a bit hard to find but I’m sure that was my personal lack of navigational skills! Cons: My room had a problem with a lot of ants in the kitchen which was unfortunate. I would recommend removing the small carpets in the room because they seem to be quite dirty. The hardwood floor is preferable. As well, I would recommend having a bottle of water in the room. Overall it was decent but I wouldn’t go back..

Outside dining area was dirty. Placemats and seating was very very dirty

We absolutely loved our stay! Everything was wonderful, and the view from the property was beautiful. The room was clean and comfortable, and we had a great experience overall. We would definitely stay here again the next time we visit!

The apartment is superbly positioned, clean and well equipped. Be sure to follow instructions received about checking in online ahead of arrival as we had not done this and with no online access after a long journey had to find a way to charge phone and do this before we could access the apartment, losing an hour and a half of our planned evening. Otherwise great apartment

Beware! The place is as wonderfully stylish as the pictures suggest. But it was INFESTED with ants! They were crawling over every part of the apartment, not just the kitchen - the living room, the bedrooms (they were crawling all over the duvets), and in the master bedroom especially, where they swarmed across the floor. In the master bathroom there was a rotting wood plank by the shower - you had only to step on this for dozens of ants to come boiling out. We asked to be put in a different room, but they were sold out. Instead, they purchased bug spray from the grocery store next door and told us to leave the room for 4 hours while they doused the surfaces and had house cleaning come in. This was extremely inconvenient as we were travelling with tired children. When we returned to the flat, the ants were gone, but by the next morning they were starting their slow return. We asked to be compensated and were denied. We left early. Don’t be taken in by the gorgeous pictures. This was not sanitary. Would not recommend!

I am very satisfied with this accommodation. The location is very convenient. Check in on 7/24. The staff is very friendly. I will choose this place next time.

Great service and experience!

I love everything about you. Only negative thing was the age of the property. I think you should start repairing the floor. They are a lot of things in the apartment which needs replacing. But overall we LOVED it.

Beware! The place is as wonderfully stylish as the pictures suggest. But it was INFESTED with ants! They were crawling over every part of the apartment, not just the kitchen - the living room, the bedrooms (they were crawling all over the duvets), and in the master bedroom especially, where they swarmed across the floor. In the master bathroom there was a rotting wood plank by the shower - you had only to step on this for dozens of ants to come boiling out. We asked to be put in a different room, but they were sold out. Instead, they purchased bug spray from the grocery store next door and told us to leave the room for 4 hours while they doused the surfaces and had house cleaning come in. This was extremely inconvenient as we were travelling with tired children. When we returned to the flat, the ants were gone, but by the next morning they were starting their slow return. We asked to be compensated and were denied. We left early. Don’t be taken in by the gorgeous pictures. This was not sanitary. Would not recommend!