Lagen Island Ski Holidays

We checked in because there was a 2 day scheduled black out in our city and we had a baby with us. We wanted to avoid the heat but the hotel’s generator kept failing few times and had to be fixed. We were told we’d be given a voucher but never received it in our email nor received any calls from them. We did like the place because room was spacious, breakfast was small but good. We didn’t like that there were 2 small frogs in the bathroom that scared my wife.

Amazing place to get back to nature

Superior service everywhere. Fabulous location. Well-designed resort atea and grounds. Room was reasonably spacious & plenty comfortable. Food was good but not exceptional; as such, prices of food & drinks were unreasonably high for what was offered. As example: my son ordered a burger for dinner; charge that was listed on check came out to almost USD$30(!!) as VAT and service charges are all automatically added Also: be aware generally of lots of extra charges. We had booked our travel through Expedia, which had labeled the room as for 3 people. When we arrived at resort, front desk said the booking was listed as for 2 people & then insisted that we pay an extra >$100 per night (a not-insignificant sum)

I am please that they know their guest name to welcome as soon as they enter the lobby. I appreciate the coconut leaf lei, love the welcoming song, it does feel like second home. Most of all the farewell song, The staff still waving as the motor boat departed. It makes u feel coming back again. We are thankful for the anniversary greetings in the bed with wine and fruits inside the water villa. The tour guide were very helpful making sure I am safe and comfortable in the water because I am not a swimmer. I appreciate the guide helping in the cave and taking photos. We anre anlso grateful for the doctor on duty be because in the last day, we got sick having diarrhea and vomiting. The first aide electrolytes really helps. Everything is excellent. We had a good time and memorable experience. Thank you to all the staff.