Bang Kachao Beach Holidays

I am giving this hotel a 1 star. This is due to the lack of effort by the front desk when asking for a billing receipt and to release the security deposit. I write this a month past my stay, since the security deposit has still not been released. I have asked via email multiple times for this and their team has assured me but to no avail. This is terrible customer service and due to this I have put in a chargeback request with my cc on this. Overall the hotel is fine and the cleaning staff is very attentive. The gym was very much lacking and the breakfast was solid. Some positives and negatives about the hotel itself. But the one star is due to the terrible lack of service by the front desk/billing team on the release of deposit.

It was very nice and clean, sweet to have a complimentary boat to icon siam

View from the Balcony was amazing! 56th Floor. Breakfast had plenty of options and the staff were very attentive. Beautiful place to stay. I highly recommend it!

Very clean room with modern beach resort type appearance. Staff professional and friendly. Pool was beautiful and clean. A/c as good as it gets. Temp is in guests control.

Quiet and peaceful place…. Exactly as we remember it 14 years ago! Staff very polite and service minded.

I am giving this hotel a 1 star. This is due to the lack of effort by the front desk when asking for a billing receipt and to release the security deposit. I write this a month past my stay, since the security deposit has still not been released. I have asked via email multiple times for this and their team has assured me but to no avail. This is terrible customer service and due to this I have put in a chargeback request with my cc on this. Overall the hotel is fine and the cleaning staff is very attentive. The gym was very much lacking and the breakfast was solid. Some positives and negatives about the hotel itself. But the one star is due to the terrible lack of service by the front desk/billing team on the release of deposit.

It was very nice and clean, sweet to have a complimentary boat to icon siam

Very clean room with modern beach resort type appearance. Staff professional and friendly. Pool was beautiful and clean. A/c as good as it gets. Temp is in guests control.

Excellent staff who show genuine concern for their guests

What a gem. Great location close to pier n metro. Food, amenities. Great staff n clean specious place. Overall great for family needing space near all sights