Southeast Texas Adventure Holidays

Air conditioner in poor working condition. Hot room and night. Bath tub faucet came off and I put it back together. I told the front desk at checkout and he was very rude. No apologies. All he said was “I’ll tell engineering “. I’m never coming back. At $300 a night I expect more. I should get a refund. 👎

I've been staying here for a while. The property, the staff, and the morale seem to be in decline. According to the people working the front desk, they are under new management. You can see this in their faces; it's not going well. $75 dollars for 1 hour of late check-out feels like a good strategy to lose customers. I'm one of the ones who will be looking at other options. This hotel is trying to be a four-star hotel, but they are located in a fancy strip mall. Sadly, this may be a slow decline, eventually leading to a takeover. Mark my words.

The customer service was amazing! Breakfast at birdies was great. Pool was great. We will be back!

Was very nice

Nice Hotel , Quiet and Easy access to downtown