Austria Wine Region Adventure Holidays

The train station is just a few meters away, that was great. The room was comfortable and clean. The breakfast is nice. They have fresh bread, there are lots of options for teas, coffee, juice, and they have lots of fresh fruits, veggies, deli meats, smoked salmon, soups, eggs, bacon...the works. Just a heads up that the front desk staff was a bit weird about me asking them to clean my room the morning of. Something very unusual for a hotel. They do have a system of requesting it the night before through a QR code. There is no house keeping if you don't request it with the purpose of being "green." I hope this was a one off experience but I had dropped and broke my makeup compact that morning and it made a mess in the bathroom. I was rushing out so I figured I'd go to the front desk and quickly request the cleaning. Both ladies at the front pestered me for the QR code request and insisted I needed to make the request through the QR code 24 hours before. I had to almost argue and explain I needed the cleaning that day. I never thought it would be that difficult to request day-of house keeping at a hotel. Mind you it was 8am and I didn't care if they came at 3pm. They finally agreed and it was done. Aside from that, everything was great.

Awesome hotel and room.

It is facing St Stephen Basicila. Breakfast and mini bar are included in the suite. It is very clean and staff is courteous. Amazing

Most of the staffs were very nice, however, one of the staff at breakfast was extremely rude, making comments such as “mama mia!”every time I went to get my food. Besides that unpleasant experience, everyone else were very nice. The other breakfast lady , for the other mornings, was so very nice and sweet! The place was conveniently located, and can get to places with ease.

The staff was friendly, for the three days, every tea cup used was linking (faulty)

De acuerdo al prestigio de este hotel algunos colaboradores no están a la altura. Por ejemplo fuimos al front desk a decirles que no podíamos ver la TV y el nos contestó que la TV ahí estaba que como no la podíamos ver quiero pensar que se quiso pasar de chistoso pero no creo que es el trato que merece un cliente sobre todo si el comentario se lo expresó a mi esposa. Al día siguiente le pedimos a la recamarera que no hiciera el cuarto aún ya que subíamos a desayunar y en seguida teníamos un tour. Nuestra petición fue ignorada y cuando regresamos de desayunar estaban haciendo la limpieza del cuarto.

Awesome hotel and room.

Overall is very good!

The train station is just a few meters away, that was great. The room was comfortable and clean. The breakfast is nice. They have fresh bread, there are lots of options for teas, coffee, juice, and they have lots of fresh fruits, veggies, deli meats, smoked salmon, soups, eggs, bacon...the works. Just a heads up that the front desk staff was a bit weird about me asking them to clean my room the morning of. Something very unusual for a hotel. They do have a system of requesting it the night before through a QR code. There is no house keeping if you don't request it with the purpose of being "green." I hope this was a one off experience but I had dropped and broke my makeup compact that morning and it made a mess in the bathroom. I was rushing out so I figured I'd go to the front desk and quickly request the cleaning. Both ladies at the front pestered me for the QR code request and insisted I needed to make the request through the QR code 24 hours before. I had to almost argue and explain I needed the cleaning that day. I never thought it would be that difficult to request day-of house keeping at a hotel. Mind you it was 8am and I didn't care if they came at 3pm. They finally agreed and it was done. Aside from that, everything was great.

De acuerdo al prestigio de este hotel algunos colaboradores no están a la altura. Por ejemplo fuimos al front desk a decirles que no podíamos ver la TV y el nos contestó que la TV ahí estaba que como no la podíamos ver quiero pensar que se quiso pasar de chistoso pero no creo que es el trato que merece un cliente sobre todo si el comentario se lo expresó a mi esposa. Al día siguiente le pedimos a la recamarera que no hiciera el cuarto aún ya que subíamos a desayunar y en seguida teníamos un tour. Nuestra petición fue ignorada y cuando regresamos de desayunar estaban haciendo la limpieza del cuarto.

Awesome hotel and room.

Great hotel, the staff were helpful

I like the staff’s prompt care and service. Thank you

Awesome hotel and room.