Great River Road Adults Only Holidays

I don’t think there is anything to complain about! The staff was amazing, the rooms beyond clean, the rooms are super neat in shape also! Love the location, was able to walk to anything. Super clean neighborhood and overl excellent experience! Will be back for sure!

Room was clean area was fines. Staff was mediocre at best. Last night person seem disinterested and didn’t seem to want to speak. For the price we paid it was honestly not work it too me. Felt that they nickeled and dined you too death. No housekeeping for the entire 5 night. Crazy expensive for parking we had to make other arrangements which was a hassle since i was on crutches but we made it work. Even if we had parties on garage not elevator access. Will not be staying here again. Not worth the money, poor customer service. Had to get towels and empty trash daily. Very disappointing!!

Overall, I had a pleasant stay. The room was clean, and the staff were helpful. The property was comfortable and family-friendly. The only improvement would be better Wi-Fi and more breakfast options. I would still recommend this place.

Such a cute hotel. Great location and the service was excellent! We’ll be back!

Beautiful hotel with nice city views. Friendly staff. So many hidden fees, doubled the cost.

Such a cute hotel. Great location and the service was excellent! We’ll be back!

Who said you can’t work and play at the same time? Certainly not me. Chicago is a city that feels like home, no matter how much time passes. This trip has been all about balance... blending high-level work with the kind of downtime only The Peninsula can provide. It’s been a perfect backdrop for reflecting on my time living in the iconic Marina City "corncob" towers; they remain a meaningful piece of my own history. Chicago is a city of food, and I’m tipping my hat to the spots that never miss. The Peninsula is at the top of that list: Egg Benedict and the best service team every morning, and drinks at the Z Bar (Tim and Krystal are absolute gems). When we step out, our favorites remain a consistent rotation: Smith & Wollensky, Gibsons, Rosebud, and NoMi, but it doesn't stop there. If you need advice, the concierge staff are phenomenal. Lastly, a special shout-out to housekeeping; they not only kept us organized but were incredibly attentive. We are very grateful. Simply put: The Peninsula knows how to pamper you. They are consistent, classic, and always worth the stay. Perfection in motion.

From the moment we stepped into the Lobby, the excellence of the Trump was on full view, from being greeted by name and the glass of Champagne, the commitment to excellence was evident. Room service was spot on, hot and within timeframe promised. We can't imagine staying anywhere else!

Great stay and will book again

From the moment we stepped into the Lobby, the excellence of the Trump was on full view, from being greeted by name and the glass of Champagne, the commitment to excellence was evident. Room service was spot on, hot and within timeframe promised. We can't imagine staying anywhere else!

While amenities and being up to date are important, my main focus for a hotel is it’s cleanliness and how comfortable is the bed since I’ve stayed many places that while nice, if the bed is uncomfortable can ruin your stay. Our room at Omni was clean and comfortable. There were a few things that looked a little tired and could use updating but overall we had a good sleep and were refreshed for the next day.

The staff was great. The bed was nice and comfy. The shower floor wasn't fully white and a towel looked stained. Overall, it was a decent stay.

Room was clean area was fines. Staff was mediocre at best. Last night person seem disinterested and didn’t seem to want to speak. For the price we paid it was honestly not work it too me. Felt that they nickeled and dined you too death. No housekeeping for the entire 5 night. Crazy expensive for parking we had to make other arrangements which was a hassle since i was on crutches but we made it work. Even if we had parties on garage not elevator access. Will not be staying here again. Not worth the money, poor customer service. Had to get towels and empty trash daily. Very disappointing!!

The staff were very inattentive . 4 calls over 2 days for housekeeping issues . Meal was corrected 2 times still brought the wrong order after she apologized for the first one . If I managed the place I would not be employed