Altos de Chavon Village Adults Only Holidays

Amazing, best service ever

Everything about this property was just perfect the staff the rooms the entire place food was delicious 20 out of 10

Rafael and nacho the manager they are the best

Personal atento en algunos lugares otros no tanto Problemas con check out con atrasos de hasta 30 min Si no haces la charla para intentar quedar como miembro es un costo para que te activen los 250$ dolares de crédito Actualmente probablemente por inauguración hay mucho manejo de información cruzada Incluso al salir me preguntaron si iba a cancelar porque les salía que no había pagado aunque había hecho pago por expedía Las bebidas gaseosas no tienen máquina expendedora todo es de botella entonces muchas veces te toca tomar ya sin gas la bebida Mucho potencial pero aún en pañales

Resort is huge… if You don’t mind walking in the heat then you’re good. There are trolleys to take you for place to place. But you have to be patient and wait. The food is just ok. Room service made up our room daily but didn’t clean. The carpets were never vacuumed and the floor was never cleaned. Other families said they were left with snacks and night time chocolates. For a resort this big there needs to be more entertainment. Pools need more things to do. Contests / foam parties etc. this is our 2 nd time going bk in 2 years. There has been a big change to the resort and prob won’t be back.

Amazing, best service ever

Everything about this property was just perfect the staff the rooms the entire place food was delicious 20 out of 10

Rafael and nacho the manager they are the best

Staff and food were great

Great service, clean rooms and beautiful facilities.

We were very disappointed with our stay and would not return to this resort or another Royalton property based on this experience. The room had several maintenance issues. The shower leaked water into the toilet area every time it was used, leaving the bathroom floor wet, and the air conditioning never got cold enough to keep the room comfortable. The food was one of the biggest letdowns. The buffet had a very limited selection, and we found ourselves eating mostly rice and beans because very little else was appealing. If you don’t reserve the specialty restaurants before arriving, it’s nearly impossible to get a reservation. While we were able to occasionally walk in, the food at those restaurants wasn’t much better, and we often ended up going back to the buffet afterward because we were still hungry. The entertainment was underwhelming, and there wasn’t much happening throughout the day or evening. The pool was also in rough condition and looked like it needed significant maintenance. Overall, this was not the quality we expected from an all-inclusive resort. Between the poor room conditions, disappointing food, lackluster entertainment, and overall maintenance issues, we would not recommend this resort and would not choose to stay at a Royalton property again.

Amazing, best service ever

Rafael and nacho the manager they are the best

Personal atento en algunos lugares otros no tanto Problemas con check out con atrasos de hasta 30 min Si no haces la charla para intentar quedar como miembro es un costo para que te activen los 250$ dolares de crédito Actualmente probablemente por inauguración hay mucho manejo de información cruzada Incluso al salir me preguntaron si iba a cancelar porque les salía que no había pagado aunque había hecho pago por expedía Las bebidas gaseosas no tienen máquina expendedora todo es de botella entonces muchas veces te toca tomar ya sin gas la bebida Mucho potencial pero aún en pañales