Ratings based on 812 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
91% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller


Posted 21-May-2016
Accessible to everything train station mall is next door walking distance to almost everything staffs are good ...
3out of 5
by A verified traveller from birmingham

Was average hotel

Posted 04-May-2016
There is no car park so you have to park in a nearby car park. Its in the city centre so if you want a quiet place to stay this is not the place. Went over the bank holiday weekend which meant a lot of noise and intoxicated people around the hotel. Room was meant to be a delux room, which i felt it was not.
2out of 5
by A verified traveller from Peterborough

Rated a 4* hotel...more like 2*

Posted 03-May-2016
Pros: Location.
Cons: Everything.
Location: Good shopping, bars and restaurants.
Booked for 2 nights, room was tiny, very dark. Main hotel reception toilets were disgusting, reported to reception but there answer was they didn't have a house keeper as it was bank holiday. Tea and coffee were never replaced in the room. On the day we were leaving check out is 10am and house keeping were trying to get into the room at 9.40am. Every time we asked reception something it felt like it was an effort. The on site bar, service was terrible, dirty and unhelpful staff, didn't even know how to make the cocktails they advertise on there own menu!
5out of 5
by A verified traveller

Veldig bra hotell midt i sentrum.

Posted 02-May-2016
Superbra hotell. Lokalisert midt i sentrum, men allikevel rolig. Godt kjøkken, gode måltid kan kjøpes på hotellet. Bar/pub og velvære senter. hyggelig personell, fine rom med store gode senger og masse puter.
3out of 5
by A verified traveller


Posted 02-May-2016
Pros: Very central.
Cons: Sort aircon, refit bathrooms & don't charge for wifi.
Location: It's slap in centre & near everything.
Staff pleasant & helpful. I did not use facilities (gym, restaurant etc). Room warm & bed comfortable. No corridor noise. Hotel is adjacent to rail line & therefore trains heard. Air con didn't seem to work properly, and made a rushing noise even when turned off. No bottled water. Bathroom tired & needs refurb. For the price paid, I do not expect to pay £15 for 24hours of wifi.
4out of 5
by A verified traveller from NottIngham

Great location, great staff.

Posted 23-Apr-2016
Pros: The staff and the executive lounge
Cons: The fitness suite.
I stay for work, so facilities and staff are important. The staff are great, friendly and professional. Dont, however bother with the fitness suite. I was the 6th person in there and I couldn't get to the weights machines and took the last CV machine, which are located too close together for comfort. A note to the management, don't bother, you would better off shutting it down and pretending it didn't exist. I took membership and Pure gym about 5 minutes away instead.
5out of 5
by A verified traveller

Very nice city centre hotel

Posted 18-Apr-2016
Nice to have the leisure facilities open until late. We were able to use the facilities after a long journey from Wales. Excellent breakfast.
4out of 5
by A verified traveller from hull

Short birthday break

Posted 12-Apr-2016
Fantastic location, great value valet service.
5out of 5
by A verified traveller

Posted 26-Mar-2016
It was a very good experience. Very clean and comfortable
4out of 5
by A verified traveller from Essex

Good standard of hotel and in a good location

Posted 06-Mar-2016
Pros: Location, staff and quality of the hotel
Cons: WiFi signal was poor in my room
Location: Close to station in the heart of the city
Exactly what I would expect from a Marriott Hotel - it did not disappoint.