Ratings based on 568 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
82% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from Cambridge UK

Well Placed

Posted 23-Jun-2016
Pros: Extremely helpful staff.
Cons: Rooms and general areas need a makeover
Location: Near St Marks and in the Castello region which is what we wanted
Hotel is in need of a makeover. Everywhere is clean and maintained but a little tired.Staff very helpful. We were shown a room in another hotel building away from the main hotel which we didn't like but were upgraded to a suite at no extra cost in the main building- so no complaints. We found a good restaurant nearby but choices for eating in the area is a little limited unless you head back towards St Marks.
3out of 5
by A verified traveller from Paris

Février 2016

Posted 17-May-2016
Pros: la propreté
Cons: le wifi ,le petit déjeuner
Location: place san marco emplacement idéal`
Wifi pas pratique Petit déjeuner moyen Hotel très bien situé, certaine chambre avec vue sur les canaux, vue appréciable
4out of 5
by A verified traveller from 千葉県


Posted 08-May-2016
2out of 5
by A verified traveller from Southampton UK

well placed for centre of Venice

Posted 29-Apr-2016
Pros: The breakfast staff were friendly
Cons: The truth about the annexe on the website which would have made us question the hotel
Location: Excellent situation for all of Venice
The reason for the ratings above. 1. We were placed in an annexe about 50 yards away from the main hotel 2. We did not have the facilities at the annexe that were available in the MAIN HOTEL, which according to the website were 4 star and rather grand.. 3. The rooms were very basic, maybe 2 star, although clean 4. A most strange ensuite made of opaque glass panels stuck in one corner of the room. 5. We were told we may use the facilities at the main hotel but when we requested coffee on arrival it was rather a long time coming and we were not made very welcome. 6. there were no facilities available in the annexe for coffee, a lounge area or a bar.
4out of 5
by noboro

This traveller left a rating score only Posted 08-Apr-2016 on Hotels
5out of 5
by Geir

This traveller left a rating score only Posted 31-Mar-2016 on Hotels
4out of 5
by A verified traveller from Suffolk. England

Close to Vaporetto and near to St Marks Square

Posted 30-Mar-2016
Pros: Clean. Comfortable. Quiet. Helpful staff
Cons: Had to queue for breakfast table - a few more tables would have been nice.
Location: All sites easily accessible. Vaporetto stop nearby. Easy transport to Murana and Burano.
Great time. Good weather. Nice to be in centre of Venice in a very convenient location
4out of 5
by jibeve21

hotel typiquement venitien

Posted 03-Mar-2016 on Ebookers
Hotel tres agreable cependant la chambre a cote de l'entree est derangeante. Personnel sympathique.
4out of 5
by Stéphane from Paris

Posted 27-Feb-2016 on Hotels
Nous avions réservé une chambre Confort. La chambre qui nous fut attribuée était minuscule (sans exagération) et vieillissante. Après une courte réclamation, nous avons bénéficié d'un surclassement dans une chambre magnifique avec petit salon, baignoire jacuzzi et calme parfait.
4out of 5
by A verified traveller


Posted 26-Feb-2016 on Hotels
ho soggiornato una sola notte con la mia famiglia, eravamo in 3. L'hotel è centralissimo, vicino p.za San Marco e gran canale. Facile da raggiungere i vaporetti, sia a p.za San Marco che al Gran Canale.