Ratings based on 98 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
71% of guests recommend
3.7 Room cleanliness
3.2 Service & staff
3.7 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice Hotel close to beautiful bay

Posted 23-Aug-2015
Hotel is nice and personell friendly, but unprofessional and partly lazy. As a receptionist you cannot leave the front desk and say you gotta go the toilet right when the guest comes in. This is embarrassing. Front desk personell and security guard at the gate absent for up to an hour or even more.
2 out of 5
by A verified traveller from Houston, TX

Blah!

Posted 14-Aug-2015
Pros: Balcony, proximity to Stonehaven bay
Cons: Elevators, attention to details, stop bait and switch on Expedia, customer service and requests.
Location: Stonehaven bay is an excellent place
Le grand Courlan .A Trini review. Okay . I have stayed at many resorts and this one sucks. Not because it's dumpy but because the expectations set on their Expedia description fails to compare when you arrive. Wifi is not room accessible, you have tO be in lobby to use it. Their are no elevators but there are level floors ADA qualified person can inhabit. No service at pool bar and no one to help us set the umbrellas, dinner menu is limited. Room is spacious with nice balcony but fixtures in bathroom are rusty and looks like their might be mold in the shower. Recommendation . Kiddy pool is disintegrating. Some of pool equipment (umbrella & chairs) was broken.There is a gross coy pond which upsets flow. The spa is on call only and on their time. When I checked out I was never asked how was my stay. Spend the extra and stay at Coco Reef it will be worth it but take a beach day trip here to stone haven bay, the water is clear even after 6 feet. There is a bar on the beach with food and drinks. They don't carry Mackeson or coconut water so bring those!
2 out of 5
by A verified traveller from New York NY

Good location but hotel needs updating

Posted 28-Jul-2015
The hotel has good potential but it needs to be updated. Guest service, except for Michelle needs improvement. No local calls from room. No wifi in room only lobby.
5 out of 5
Recommended
for Everyone
by A verified traveller from Trinidad

Very quiet, good relaxation

Posted 30-Jun-2015
No Internet in the rooms, and cellular reception is very poor. This made my stay horrible
2 out of 5
by A verified traveller from Trinidad & Tobago

Dissatisfied

Posted 02-Jun-2015
Paid for a king ocean view room, walked onto the balcony saw trees as my view .... I would not stay there again in life!!! Worst value for money!!! Rooms are old and its not worth HALF of what it costs to stay there!!!
4 out of 5
Recommended
for Everyone
by A verified traveller from NYC

Full service, low key resort right on the beach

Posted 26-May-2015
Stayed with my wife, we are both 30. We were looking for a relaxed beach weekend and we got it. The facilities could use a little freshening (pressure wash, rust removal), but everything functioned perfectly. The staff was extremely kind, friendly and helpful. The beach bar, view and dining facilities were highlights. I'd recommend a car to explore the island, if not you'll either be confined to their beach (not a bad choice) or hire taxis/drivers. Dinners were expensive, the 'breakfast included' option on Expedia was very worthwhile. Room was comfortable, clean. Overall it was exactly what we were looking for!
3 out of 5
Recommended
for Everyone
by A verified traveller from Trinidas

Nice hotel close to a lovely beach.

Posted 10-May-2015
Breakfast was good but not too much variety. Lunch and Dinner options at the hotel very limited but the beach bar and restaurant was excellent. There was also an excellent restaurant close to hotel Seahorse Inn and restaurant, the food and service was excellent. If you plan to go out please rent a car, the hotel only provides hotel transfers. The hotel staff apparently is unable to car a taxi for guests anytime after 6pm.
3 out of 5
Recommended
for Everyone
by A verified traveller from Trinidad

Nice enough

Posted 01-May-2015
Pros: Access to the beach and nice pool
It was ok for a weekend vacation. Room is basic, pool area is really nice.
3 out of 5
Recommended
for Couples
by Angela from FL

Did not meet expectations.

Posted 19-Mar-2015 on Hotels
Front desk did not have personnel working there most of the time, and when personnel were there, they did not offer hotel information. The bathroom had mold behind the sink and on the shower tiles. What a shame as good quality materials were used to build this hotel.
5 out of 5
Recommended
for Everyone
by A verified traveller from Saint Rose, Louisiana

Very Nice accommodations!

Posted 18-Mar-2015
This hotel was excellent. Rooms were clean and beds were comfortable. Food was good and staff very helpful and friendly.