"Excellent staff, customer service and location.
Let down by dated building and rooms. Carpets were past their used by date and dirty, bathrooms were in terrible condition, again requiring renovation."
"This is a great location and walking distance to all the major monuments and transport and mall
As there was construction on going there was some noise but staff had informed us beforehand.
Breakfast options are great and would recommend "
"Perfect for a quiet getaway. Property is huge so youre never really troubled by crowds or noise. Plenty of pools, beaches and open spaces for privacy. Sunsets are gorgeous. Staff are ever helpful. On site dining options are limited - can be a bit of a bother if you dont drive. "
"Over the years I have stayed in hundreds of hotels and the staff of the Al-Afiah would be rated in the top 5% of the staffs I have dealt with! Very, very, friendly and helpful."
"If it is your first time visiting Brunei, Higher Hotel might be one of the best budget options you could go for. The area is safe, the rooms are clean, and the breakfast is manageable. Morning privacy options (like a simple "Do Not Disturb" sign) and some help with transportation would help put it even higher in the future. As is, it's a fair option located not too far from the hotel and near some shopping areas. "
"If you have a long layover in Brunei airport, this is a great option. Just downstairs from the departure gates, it is just 2 min walk to departure. Includes some vouchers for drink and food machines, but even when one didn't work, it was only $1 to buy"
"Located nice and close to the centre an easy and safe walk, night or day. The pool was good to cool off in and the room was big, clean and comfortable."
"It's good just for sleeping if you have a long lay over. Room is okay however no TV, no soap and shampoo. It's just the room and bed. No safe as well for important stuff. "
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
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"Had the best stay! Everyone was so welcoming and kind. Amenities are amazing and food was delicious. Nice there was transportation to get you from one area to the next. Staying here was one of the experiences I've had on my travels!!!"
"Over the years I have stayed in hundreds of hotels and the staff of the Al-Afiah would be rated in the top 5% of the staffs I have dealt with! Very, very, friendly and helpful."
"Located nice and close to the centre an easy and safe walk, night or day. The pool was good to cool off in and the room was big, clean and comfortable."
"I stayed to explore the city. The staff had great recommendations and the spa was wonderful. The evening staff was extremely helpful in getting me a taxi to the airport. All the staff was great, but Fatin went above and beyond. "
"Excellent staff, very professional and courteous. Conveniently located. Airport shuttle included in price. Even a day tour around the city, which wasn't originally advertised. Very pleasant two-day stay."
"Nice hotel close to town, with nice little restaurant in the lobby. Easy to get around town from. Staff was helpful in letting me change rooms when the wifi wasn’t great in my first room, which I greatly appreciated. Sofi at the front desk was incredibly nice and helpful in answering questions and offering advice."
