Ratings based on 259 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Great hotel

Posted 03-Nov-2016
Pros: Everything
Cons: Breakfast closing at ten
Great hotel great deal and great room and super cheap
3out of 5
by A verified traveller from Dallas, United States of America

Rude Staff!

Posted 02-Nov-2016
Pros: The bed was very comfortable, and the room was very clean. Although, the TV remote did not work.
Cons: You had to pay for parking to stay at their hotel! There was no validation or discount. The staff was very condescending. During check in I bought a few things from the snack shop. After the employee rang me up he said "I supposed you want a bag." When I replied "Please", he grabbed a bag and just threw it on the counter for me and walked away. I stayed there because my daughter was attending a convention across the street. I would rather stay at a hotel with less amenities, and have to drive every day, than deal with staff that acts like I am a burden to them.
4out of 5
by A verified traveller from Minneapolis, MN

Nice hotel close to the convention center.

Posted 22-Oct-2016
Pros: The room was very quiet and comfortable. I liked how convenient it was to the convention center and the university campus.
Cons: Given that there is no grocery store or market, I would serve lunch in the restaurant.
Location: The University of Washington at Tacoma is within several blocks, including many restaurants and fun shops.
This hotel was very convenient to the convention center where I was attending a show for 5 days. The room was not completely cleaned when I checked in, food having been left from the previous visitor. The room was very spacious and included a refrigerator, microwave and internet, all of which was appreciated. It was a very quiet hotel and very comfortable. I was glad for the restaurant as there is no grocery store or market within walking distance of the hotel. The restaurant does not serve lunch, however, which didn't bother me but might be difficult for others. All of the hotel staff were very kind and friendly, and made my stay more pleasant.
5out of 5
by A verified traveller

A perfect hotel for a downtown Tacoma wedding.

Posted 03-Oct-2016
Great location, friendly/courteous staff & good proximity to the downtown museums
5out of 5
by A verified traveller from San Francisco, CA

Best Hotel in Downtown Tacoma

Posted 29-Aug-2016
We stay here twice a year when we drop off and pick up our daughter at college. We are always 100% pleased with staff, room and amenities. My only gripe is that parking isn't ideal. Valet is a semi-reasonable $17, but even self-parking is $10. That seems a little high for the area.
5out of 5
by Kristi from Portland, OR

walkable downtown location

Posted 16-Aug-2016 on Hotels
This hotel is right in the center of Tacoma's downtown museum and college district, close to wear we were working in a nearby suburb, but Tacoma is a great spot to stay because it has a nice walkable downtown with cute shops, restaurants, and parks to wander around in during the evening.
4out of 5
by Michaella from Vancouver

Not the best stay

Posted 15-Aug-2016 on Hotels
The bed was very uncomfortable. The hotel room door would not lock unless you forced the door shut hard
5out of 5
by Lisa from Spokane

Great location

Posted 08-Aug-2016 on Hotels
The hotel staff was very friendly and helpful.
5out of 5
by A verified traveller from Los Angeles, CA

Excellent Hotel in Terrific Downtown Tacoma

Posted 01-Aug-2016
Pros: Friendly, helpful staff, including help using their computers. Very responsive to individual needs. Able to provide feather free pillows.
Cons: I'd love to see them bring back their morning breakfast buffet. But the food that was available was fresh and delicious.
Location: Really convenient to many restaurants, shops, etc. Also close to several theaters. GREAT VIEW!
This is a hotel that is not only comfortable and convenient (in terms of location) but has a staff that really cares about the visitors who stay there. They got out of their way to keep personal requests on file, respond quickly to visitor needs, and are friendly and helpful at all times. The rooms are spacious and comfortable....and have all the amenities one would want. I love that they have a pool and exercise room. Easy parking. I would never stay at another hotel when visiting Tacoma!
3out of 5
by A verified traveller from kirkland WA

Good location very nice place

Posted 01-Aug-2016
Stayed here while attending a wedding at a venue closes by. Hotel was clean staff was very friendly. My only complaint is their bar area doesn't open until 5pm. I was starving wanted some food and to have a drink with friends before our ride came to take us to the wedding. Not too much is super close by so that was the only downfall.
Comment from Hotel Management
03-Aug-2016 by Melvin P. - Guest Service Manager, Hotel Management
Thank you for taking the time to share your experience at the Courtyard Tacoma Downtown. I am sorry to hear you had an below average experience. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to the Tacoma area.