Ratings based on 254 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from Minneapolis, MN

Nice hotel close to the convention center.

Posted 22-Oct-2016
Pros: The room was very quiet and comfortable. I liked how convenient it was to the convention center and the university campus.
Cons: Given that there is no grocery store or market, I would serve lunch in the restaurant.
Location: The University of Washington at Tacoma is within several blocks, including many restaurants and fun shops.
This hotel was very convenient to the convention center where I was attending a show for 5 days. The room was not completely cleaned when I checked in, food having been left from the previous visitor. The room was very spacious and included a refrigerator, microwave and internet, all of which was appreciated. It was a very quiet hotel and very comfortable. I was glad for the restaurant as there is no grocery store or market within walking distance of the hotel. The restaurant does not serve lunch, however, which didn't bother me but might be difficult for others. All of the hotel staff were very kind and friendly, and made my stay more pleasant.
5out of 5
by A verified traveller

A perfect hotel for a downtown Tacoma wedding.

Posted 03-Oct-2016
Great location, friendly/courteous staff & good proximity to the downtown museums
5out of 5
by A verified traveller from San Francisco, CA

Best Hotel in Downtown Tacoma

Posted 29-Aug-2016
We stay here twice a year when we drop off and pick up our daughter at college. We are always 100% pleased with staff, room and amenities. My only gripe is that parking isn't ideal. Valet is a semi-reasonable $17, but even self-parking is $10. That seems a little high for the area.
5out of 5
by A verified traveller from Los Angeles, CA

Excellent Hotel in Terrific Downtown Tacoma

Posted 01-Aug-2016
Pros: Friendly, helpful staff, including help using their computers. Very responsive to individual needs. Able to provide feather free pillows.
Cons: I'd love to see them bring back their morning breakfast buffet. But the food that was available was fresh and delicious.
Location: Really convenient to many restaurants, shops, etc. Also close to several theaters. GREAT VIEW!
This is a hotel that is not only comfortable and convenient (in terms of location) but has a staff that really cares about the visitors who stay there. They got out of their way to keep personal requests on file, respond quickly to visitor needs, and are friendly and helpful at all times. The rooms are spacious and comfortable....and have all the amenities one would want. I love that they have a pool and exercise room. Easy parking. I would never stay at another hotel when visiting Tacoma!
3out of 5
by A verified traveller from kirkland WA

Good location very nice place

Posted 01-Aug-2016
Stayed here while attending a wedding at a venue closes by. Hotel was clean staff was very friendly. My only complaint is their bar area doesn't open until 5pm. I was starving wanted some food and to have a drink with friends before our ride came to take us to the wedding. Not too much is super close by so that was the only downfall.
Comment from Hotel Management
03-Aug-2016 by Melvin P. - Guest Service Manager, Hotel Management
Thank you for taking the time to share your experience at the Courtyard Tacoma Downtown. I am sorry to hear you had an below average experience. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to the Tacoma area.
5out of 5
by Scott from Kansas City

Tacoma Visit

Posted 25-Jul-2016 on Hotels
We were visiting for a family wedding. Prices are a bit high for the room(s), but the quality was good.
5out of 5
by David

Great Location !

Posted 24-Jul-2016 on Hotels
The location of this hotel is the best part . A short walk to museums and great food .
5out of 5
by nanette from Seattle

Great service

Posted 24-Jul-2016 on Hotels
Great pool, spa, service, and location.
5out of 5
by Andre

This traveller left a rating score only Posted 12-Jul-2016 on Hotels
3out of 5
by A verified traveller

Located very near the places we wanted to visit.

Posted 10-Jul-2016
Location: Within walking distance of Dale Chihuly's Bridge of Glass.
Valet parking very efficient and the cost was not much more than regular parking.
Comment from Hotel Management
12-Jul-2016 by Hotel Manager, Hotel Management
Thank you for staying with us and sharing your experience. We appreciate your kind words. We look forward to your next visit.