Search Hotels Near St. Louis American Newspaper, St. Louis

"We were checked in by a semi-snarky clerk. We had to pay an extra $55 to have our car valeted overnight. Any other parking options were not safe or practical. The interior of the hotel was bright and shiny on the main floor but in dreadful repair elsewhere. E.g. the flooring on the exterior hallway corridor was coming up/non-existent, as was the elevator floor. The door to our room did not fit the jamb and had to be forced open and closed. "

"Fine"

"Staff was very nice from check in to check out Had an excellent view of the stadium. Room was very clean amenities were nice. Loved the bar restaurant food was delicious. Will def stay again! Parking garage is a little expensive but well needed."

"Great service and people here."

"The rooms were so clean and nice, the breakfast and happy hour menu was delicious, and I loved the fact you need your key card to get in and out of the parking lot and hotel at night. The staff was extremely friendly and helpful. "

"Maybe it was just a rough weekend for staff, I used to work for Hyatt regency as a senior captain for banquets so I’m very familiar with how Hyatt is ran. There were only a few staff members that were helpful, professional and respectful and that happen to be the gentleman that checked me in, valet staff were sweet, 2 ladies that checked me out and the sweet woman that took my order at Starbucks. Additionally there were 3 individuals that were absolutely rude when my guest stepped outside and did not have her key card, the gentleman that refused to help her was very rude to her when she tried buzzing the button to get help. The security guard additionally was very rude when monitoring floors. Left a pretty bad taste in my mouth. I’ve always held Hyatt to the highest standards but those specific interactions was a little sour. Hotel was very clean though!"

"The Breakfast options were good & fairly fast. The room was quiet and bed was comfortable."

"Great breakfast, friendly and helpful staff"

"Great location, staff, and bar/restaurant. The art gallery is an incredible bonus, along with the workout facilities!"