Spiez Holidays from £394

I stayed at the Victoria Jungfrau for 3 nights, and it was by far the most disappointing 5-star hotel I’ve experienced. The staff were not friendly or welcoming, which set a bad tone from the start. The room was spacious, but everything else about it felt cheap—like a 2-star hotel. The gray wall color made the space feel cold and depressing, and the furniture and materials looked low-quality. I booked a queen bed but was assigned two double beds pushed together, which was uncomfortable and unacceptable. To make things worse, the refrigerator was mysteriously unplugged on the second day for some unknown reason. All the appliances in the room, including the hair dryer and flat iron, were very cheap and felt more like something you’d find in a budget motel. This place might have a good reputation, but based on my experience, it doesn’t live up to its 5-star rating. I won’t be coming back.

Perfect spot and newly renovated building in Wengen. Would highly recommend!

Rooms and views was awesome

The drive up was an experience on its own, the location is indescribably beautiful with panoramic views of the mountains, green valleys and blue lakes below, spotted with little farms and villages. Staff was supremely helpful and kind, treated us like family, offering advice and perspective on surrounding areas and other destinations along our trip. The room was comfortable and beautiful as well. Food was delicious, the pool is a must do experience. They let us charge our EV for free in the garage. The hiking trails around the property were borderline unoccupied and yet very well maintained, with breathtaking views of the surrounding area. We were able to easily walk to the nearby Bürgenstock to get lunch and take the catamaran to Lucerne and back. My only regret is that I did not stay longer.