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"The bathtub was very dirty, with hair everywhere. In addition, check-in was delayed and the room was not ready even though we arrived after the official check-in time. Unfortunately, this made for an unpleasant welcome."

"Muito bom o local mas tem de ter preparo físico para as escadas "

"The hotel is in prime location, the pool is great and it’s steps away from the village. Food is not good, service is not great and it would be Nice of they made you you feel a bit more welcome . Not sure id go Back there "

"Muito aconchegante e os funcionários muito simpáticos, voltaremos novamente "

"The pools fed by the waterfall made Hotel Mercedes stand out from anywhere else. Be aware that bad weather can effect the use. There was torrential rains while we were there, the pools had to be emptied and cleaned, but the couple days being able to use it were worth it. There is some snorkeling under and beside the dock. Visibility is poor. Don't make snorkeling the reason you come. Staff was very pleasant , especially the front desk. "

"Perfect hotel, friendly staff and near to the beach. "

"Wonderful experience! Highly recommend. We plan to get back to the hotel and to the island as soon as possible. Loved every detail. "

"So amazing , the attention to detail was incredible and everyone was so kind. Would recommend as it had easily become my favourite hotel. Really close to city centre too"

"Nice spot. As described. Worth a try. "