Hotel in great location
The hotel is perfectly located, close to everything you need. Just outside the hotel there are restaurants, a 24-hr drugstore, department stores etc. You can easily get public transport to Fisherman's Wharf, The Castro, Golden Gate Bridge etc. The tourist information centre is also nearby.
The hotel rooms are small, but that's OK as you don't need to spend a lot of time in a hotel room. I had a view of a wall which wasn't very nice. The room was quiet and clean, which was good. Other rooms would look over Powell Street, which is noisy. There is no air-conditioning, but there is a ceiling fan.
Wi-fi was easy to connect to and worked well.
The room has plenty of towels and hand towels. Soap and shampoo are provided.
The elevator/lift is small and travels very slowly. If in a hurry, use the stairs.
The staff were friendly and helpful.
Free newspapers available in the lobby.
The free breakfast is very poor - tea/coffee, a few cereals, bread and a bowl of one type of fruit (on one day there was a bowl of cut up oranges) is all that is available. Not worth getting up for. The breakfast room is also very small.
It's only 30 minutes by shuttle bus to the airport.