Ratings based on 1,991 Verified Reviews

3.8 out of 5
87% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.4 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveller from houston

Convenient hotel in union square. Great staff!

Posted 14-Dec-2017
Good location and economical. Great staff. Very accommodating. Would recommend. Small room but ok for a night or two.
5 out of 5
Recommended
for Everyone
by A verified traveller from LasVegasNevada

Hotel is in the Heart of the City

Posted 12-Dec-2017
Pros: very clean and staff very accommodating
Very Pleasant stay The staff was amazing and very attentive
3 out of 5
by A verified traveller

Continental Breakast

Posted 12-Dec-2017
At time of booking, It’s mentioned that the rate is Inclusive of continental breakfast but it’s very disappointing. Some cereal, toasts , Coffee and tea bag is not called continental.
4 out of 5
Recommended
for Everyone
by A verified traveller from Washington State

Good value, perfect location.

Posted 11-Dec-2017
Pros: The rate was less than half of the big downtown hotels and the value was good for the money.
Cons: There is no air conditioning, room was stuffy when I first entered. But the windows open about 12 inches and the room cooled down and aired out fast.
Location: Two blocks from Powell Bart station and right across the street from Union Square. 15 minutes to Moscone Convention Center and SF MOMA.
This is a good hotel if you don't have a car. It is about two blocks from the Powell Bart station, in front of a cable car stop, and right across the street from Union Square. It is next to the big Macy's department store. The room was clean, everything worked well, staff is efficient and helpful. I did not have any noise problems, but someone told me that they could hear people in the corridor at night. Neither of us could hear people in the adjacent rooms. Room looked freshly painted. There was a desk and chair. Shower, no tub. TV on the wall. Wifi varied in quality, sometimes connection was intermittent; I was on the 6th floor at the end of a corridor. Wifi was excellent in the tea room. Breakfast is basic -- fruit, juice, coffee, three cereals including muesli, toast, small muffins. They have luggage storage. The tea room is open during the day and has good coffee and hot water with tea bags.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 10-Dec-2017
Good location near Powell station and union square
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel in the main Street

Posted 01-Dec-2017
Room very cleñanand perfect location. Good breakfast. Stratford Hotel is in the shopping area.
4 out of 5
Recommended
for Everyone
by A verified traveller from London, UK

Good budget hotel

Posted 25-Nov-2017
This is a good budget hotel in an excellent location. Had all the basics as well as a decent private bathroom. Breakfast in the morning is also a bonus.
5 out of 5
Recommended
for Everyone
by A verified traveller from Calgary, Canada

Nice and comfy hotel right at Union Square

Posted 22-Nov-2017
Pros: clean, quiet, helping staff, and continental breakfast.
Cons: a simple coffee maker would be nice.
We had excellent stay in the hotel. It locates right at Union Square, walking distances to many downtown attractions and eating places. Hotel staff is very nice and helpful in booking various events. Small room fits two of us very comfortably and bathroom is very clean and supplied with plenty of amenities. For the price, it's really worthy.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice, small room but great location

Posted 21-Nov-2017
The hotel is an older hotel that does show its age. However, it is safe in a great location. Would recommend,
4 out of 5
Recommended
for Everyone
by A verified traveller from UK

Great location

Posted 17-Nov-2017
The hotel is in a great location, there is a cable car stop outside the hotel which will take you to fisherman’s wharf. There are loads of shops and restaurants close by The hotel is very basic but if like me your just using it as a place to sleep and shower then it is perfect. They do offer a light breakfast which consists of cereal, toast and muffins, tea/coffee and juice it’s very basic but better than offering nothing