Sainte-Helene-du-Lac Holidays from £469

This is a very charming hotel. We enjoyed our stay. The Massena train stop was a short walk from the hotel, making it convenient to hop on the metro to get to Old Lyon in 10-15 minutes. The staff was very friendly and helpful. Lots of dining options nearby. We would stay here again.

Great full-service hotel in an outstanding location. Every staff person showed complete dedication to making my stay pleasant. Morning breakfast with view of the river was memorable. Facilities are not particularly new, but everything in the room was spotless and worked perfectly.

Staff was very helpful, location is ideal. But, can't figure out why a bed too large for the room is shoe-horned in, with a small counter-table located so it is almost impossible to get around bed to rest of room.

The staff was lovely and responsive. There were issues with room cleanliness when I arrived (personal items from a previous guest in the bedding). The elevator was under repair for the first couple of days of my trip. The location is very central and the breakfast and refreshments available in the lobby were appreciated. I enjoyed my stay much more once the room was cleaned properly and the elevator was functional. Note: Soundproofing is minimal and noise from other guests and staff can be disruptive.

We have had four family ski holidays staying at Madame Vacances Hotel Le Mottaret and we have always very much enjoyed our time here. The very helpful and friendly staff are excellent. The location of the hotel is right next to the slope just a 30 second stroll from the hotel entrance. There is an excellent ski equipment hire shop on the premises which is very convenient and the shop staff are very helpful. The lounge/bar area is very comfortable and cosy after a day on the slopes, as well as the very soothing jacuzzi located outside at the front of the hotel. The swimming pool/ spa area is also very relaxing and complete with jacuzzi, sauna and steam room. We stayed on a half-board basis and the buffet breakfast is fantastic and each evening there was a different theme for the buffet dinner. We really enjoyed every meal! Our room was clean and comfortable with a bath and shower. We would thoroughly recommend a stay here and will soon be booking our next stay here in January 2007.