Pailles Holidays from £1,170

Beach and staff were amazing

Well cooked meal. Very friendly staff

We stayed there for our 10-year anniversary. Nice view. However, we paid an expensive nightly rate for a half board. The main restaurant is supposed to be opened until 10pm. We arrived at 8pm for our reservation. Not even 15min after our arrival, the staff clearly started to do everything possible to make us understand we ought to be leaving asap. Like cleaning the dishes, heavily racking chairs on the floor, setting up for breakfast 2h before closing time… they did everything except being hospitable so I had to say something but still they continued and opened wide the kitchen doors so we could hear all the dishes. Despite 2 attempts to ask them to give us a quiet time they still continued it was not even 9pm. We complained to the management but it definitely put a shadow on the whole experience. We were not excepting high end food but we were there to relax and enjoy a quiet, peaceful and it is not what we got. Rush clean fast 15min for us by knowing we paid a lot of money We did not feel it reached the mark

Good hotel, decent food options from half board package

I had a wonderful vacation in the Resort, and my overall experience was excellent. The resort is beautiful, relaxing, and very well maintained, making it the perfect place to unwind and enjoy Mauritius. I would like to give a special thank you to the housekeeping supervisor for his outstanding service. Late at night, around 12:00 a.m., when some food was accidentally spilled on the deck, he personally came to assist. He brought a mop and cleaned the area himself with great care and professionalism. This level of dedication, especially at such a late hour, truly reflects the high standards and genuine hospitality of the resort staff. Moments like this made my stay even more special. I truly appreciate the kindness and responsiveness of the team, and I would definitely recommend this resort to anyone looking for excellent service and a memorable vacation in Mauritius.