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"We had a garden room. There was an outside balcony with a sofa. Room was as expected, the shower floors were slippery and I had to request a double rubber mat. Water pressure and temperature were good. Breakfast options were sort of overwhelming- they have so many different choices, almost too many. The seating is also very close together and kids screaming was an issue. We enjoyed the adults only pool, but had to remind other guests every day that it is not for kids (both unattended kids and adults with kids who ignored the signs?) "

"Breakfast and the pool was amazing good...already thinking of planning another trip"

"Absolutely stunning We got upgraded to a Cliff private pool Junior suite Restaurants were incredible Nothing to fault st all"

"Our room was amazing. Very clean, spacious, modern. Staff the most friendliest people. The only thing I wish they offered were more health and wellness services: sound baths, meditation , and yoga classes. "

"Staff were amazing! Rita was the first to welcome us, and she was amazing throughout. I don't know how she does that, but with so many people, she remembers guests' names. Breakfast was fantastic! Yunita, the F&B manager was great, and she gave us good recommendations too. Rooms were gorgeous (even though we only slept there) and Mastra (who was looking after our room daily) was funny and proactive. The pool bar staff were brilliant. We can't fault anything there. Loved our stay and would surely come back. "

"Mucha humedad, en las habitación, y un poco de moho, en el baño, todo lo demás excelente "

"Spoke to Expedia rep before check in, they assured we can check in 2 hours early; however, at the property they point blank declined the Expedia rep’s conversation and said it is inaccurate despite showing screenshots. Later on, while ordering food inside the pool, they refused and said there is no security deposit for the room; whereas, upon check in the staff never requested one. Then after walking bare feet from the pool to the reception, they said the security deposit can not be done on Apple Card as it will be deducted. Then after further walking bare feet from the reception to the room and back to get cash, the reception refused to take US Dollars and did not offer a currency conversion as it was “Sunday.” The reception staff then instructed us to walk even further barefoot to Bali Collection and get currency exchanged to put the security deposit which once again, they never asked for at the time of check in. Despite multiple complaints to the hotel management, no apology has been received for this terrible inconvenience. "

"Terrible food but good room view, good amenities, lazy river is the highlight of our trip. Beach has limited area and is quite rocky unlike other hotels on the strip; however, the cheap prices of beach activities was appreciated "

"Delicious and well sorted breakfast, friendly staff, always available to assist. Perfect housekeeping."