Ratings based on 574 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
88% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from Scotland

Great service and they allow dogs!

Posted 27-Jul-2016
Pros: Parking just across the road was fine. You have to pay for it.
Cons: It would be nice if there was better coffee in the rooms, not just instant. You can get freshly ground coffee from down in the lobby though.
Location: its pretty central, but we spent most of our time down at the quayside which was a 20 minute walk.
Very friendly staff and accommodating. great decor. Shark club next door is OK if you like cheap deals. I would recommend walking for 5 minutes for a better bar though.
2out of 5
by A verified traveller from Chester

Close to city centre

Posted 22-Jul-2016
Pros: Close to city centre
Room smelt of damp. We only stayed 2 nights and everything in our cases smelt of damp when we got home. Air conditioning didn't work and was leaking on the carpet. Wardrobe door kept falling off its hinges. Window was jammed shut. There's not really anything else to say! We would not stay at this hotel again.
3out of 5
by A verified traveller

Very standard room conditions

Posted 20-Jul-2016
The room was a little musty even with a/c going. The a/c was rather noisy whenever it was started and I doubt it got down to set temperature.
3out of 5
by A verified traveller from ho

Near Chinatown, Clean and nice

Posted 18-Jul-2016
The hotel is near Chinatown, so we can find places to eat and not far from the station. Rooms are clean and tidy.
5out of 5
by A verified traveller from newcastle upon tyne

Posted 04-Jul-2016
Pros: all of it.
Location: exellent location in the city centre lots to do and see.
a lovely hotel in the heart of newcastle. the hotel was great ,great room ,lovely staff , will return hopefully soon.
4out of 5
by A verified traveller from Glasgow

Great hotel in a prime location

Posted 29-Jun-2016
Enjoyed my stay here whilst on business. Hotel is central to everything you need - shopping, restaurants and business points. Quirky hotel and would recommend.
5out of 5
by A verified traveller from Newcastle

Lovely hotel with the best views

Posted 14-Jun-2016
Booked this hotel for the first time for a suprise for my boyfriends birthday checked in got a parking pass for just opposite the hotel which was very convenient :) got to our room it was amazing very clean beautiful room I was in love with the bathroom we didn't want to leave took lots of photos and overall had an absolutely fabulous time
5out of 5
by Richard from Hull

Great central city hotel

Posted 25-May-2016 on Hotels
Overnight after trip to Magic Weekend day 2
5out of 5
by Michael from Sedgefield

Posted 18-May-2016 on Hotels
Room clean and tidy, a little bit noisy late at night ( approx 3 am ) at times with stag parties.
5out of 5
by A verified traveller

First time visit

Posted 17-May-2016 on Hotels
Overnight stop over between meetings