Ratings based on 356 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from canada

Lovely hotel close to airport

Posted 04-Feb-2016
Pros: Service, proximity to family and other local attractions,
Cons: Housecleaning was overly attentive and would knock even if there was a Private sign on door. Expensive in terms of beverages and food
After a weary 23 hours of flying it was wonderful to meet Shoaib, the night manager, who made me feel welcome and provided everything I needed for my 6 nights stay. There were also two other people who stood out, Sunny ( waiter at the pool area) who was consistently warm, respectful and diligent in his work ethic. Also, Lalit Badhe ( restaurant manager) was always attentive. I believe it's the meet people you meet that make a trip great and these people did that.
5 out of 5
Recommended
for Everyone
by A verified traveller

My Leela Mumbai Experience

Posted 29-Jan-2016
Pros: Clean, comfortable and the standard of their service and food is extremely good.
Once a regular visitor to the Leela, this was my first stay in more than five years, I was not disappointed in any way whatsoever. Quality and service remains at its very best, and would recommend this hotel to discerning travelers, corporate or leisure, who seek something special.
5 out of 5
Recommended
for Everyone
by A verified traveller from wales uk

Good location and hotel staff welcome warm

Posted 18-Jan-2016
Excellent service and good welcome and Christmas feeling during last week of Christmas and manager and staff warm welcome
5 out of 5
Recommended
for Everyone
by A verified traveller

Very nice hotel and friendly staff festive Xmas in

Posted 13-Jan-2016
Excellent hotel transport expensive from airport transport transfer fee HOTEL Meals Good standard
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent stay

Posted 30-Dec-2015
Enjoyed our stay. Hope they improve their services more in future
5 out of 5
Recommended
for Everyone
by A verified traveller from CHENNAI

Excellent hotel near to the airports

Posted 28-Dec-2015
As usual for me " HOME AWAY HOME" Nothing to complain
5 out of 5
Recommended
for Everyone
by A verified traveller

Superb in all respects.

Posted 26-Dec-2015
Pros: Everything from location to service
Cons: Nothing I can think of
Location: Lots of things to do in Mumbai
Excellent hotel. Terrific staff. Never a voicemail for service, always a human being answered at Guest Services. Clean, comfortable, and everything worked, 24 hours a day. Never heatd the words " sorry, not available". In my opinion, the best value Of any top class hotel that I have stayed in, worldwide, period.
5 out of 5
Recommended
for Everyone
by A verified traveller from South Africa

5-star hotel close to Mumbai airport

Posted 16-Dec-2015
Pros: Lovely comfortable well-appointed room, beautiful grounds, lovely pool, and interior fittings and architecture generally of a very high standard.
Cons: Nothing.
Location: Ideal for catching an early flight!
My overnight stay to catch an early flight was unforgettable. I checked in about midday, relaxed in my very comfortable room for an hour or so, read my book and had a beer under a palm tree next to the pool, then had a good meal in the Chinese restaurant. My wake-up call at 03h00 was punctual. The staff were welcoming and efficient.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel with a great outdoor relaxing area and

Posted 10-Dec-2015
Pros: The pillows!!
Cons: it is just great!
Location: Easy ride to International airport
The best hotel for relaxing, great food and great staff
3 out of 5
by A verified traveller from Netherlands

Hotel loin du center ville

Posted 27-Nov-2015
Pros: Nourriture et prof de yoga
Cons: Service client et s assurer que la tv n a pas de poc!
Location: Bedouin de prendre un taxi car loin du centre ville
Pas recu de fleurs en arrivant alors que d autres clients en on eu. On s est senti exclus. De plus, la tv avait un gros poc sur l ecran