Montaña Holidays from £1,667

El hotel super limpio, el servicio excelente. El Transporte siempre activo. La comida de primera. Lo unico que para las noches deberian tener una area de te reacciones.

For the fairly cheap price the value is pretty good. Food was really good for the most part. Most of the complaints that we read about online we did not personally encounter. The staff were friendly. Everything is more than acceptable especially for the price point. Most of the tourists there are American and majority are very obnoxious and entitled and ignorant. However, that is the same anywhere you go. The biggest con I would say is the hotel does not enforce its own policy and procedure’s regarding the beach chairs and umbrellas. Many people leave their towels early morning before the allowed time and sometimes never come and use them. The hotel should do more to enforce these rules and remove the towels and privileges of guests that do this as the rules state. The beach is public but the chairs and palapas are not. I personally will fend for myself and remove a towel if I seen that person has not been there for over two hours. Most people wouldn’t do this so and shouldn’t have to. The hotel should really strengthen and follow their policies in that regard. Overall really good for the price. We stayed at many riu’s in various different countries. You generally get the same consistency.

Pros: friendly staff, beautiful property, the buffett food was delicious, the shows were professionally done and excellent, the pool was nice, the beach was beautiful and calm. The room was beautiful and had great AC. The drinks were great! Cons: we paid for a room with a balcony and didnt get a balcony, we were in the new remodeled room and had no hot water for 7 days. We paid around $500 night and there only compensation was a bottle of champagne which we do not like. The water was off several times during the week without notice. The housekeeper left 2 used bottles of water from the previous people that stayed in the room before us in the fridge. It took 2 days to get more bottled water. She kept forgetting to leave more coffee, rags, a coffee cup we (we started out with 2 and then had one the rest of the week). The music around the pool was ridiculously loud and sadly with all the construction being done thats what we heard at the beach.

The staff was friendly. The property was nice and clean. The menu of the restaurants was very limited. The room was nice.