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"The staff"

"It is the best Casa 1800 hotel we have visited, and we have visited them all. "

"For foreigners, you have to go 20 minutes down a rock road which runs along the lake. Plenty of options for restaurants along the way. Fairly easy to locate, I would stress that you do not attempt to drive to or from here at night because of the road. The restaurant/bar on site had great food and I ate here each night. Decent alcohol selection. The views are the lake make it worth staying and only a hour or less out from major sites, I used it as my home base. Staff were fantastic "

"Good service"

"Excellent stay. The staff was friendly and helpful."

"This was such a great hotel. The views from the balcony room were so beautiful. I think we were the only guests at the time of our stay, we stayed two nights. It was very peaceful. They offered made to order breakfast that they brought to the room for us. They also had a restaurant that they let us decide if we wanted to eat in our room or at the restaurant. Location is great for the town. Everything we had was really good. The town is great to see the authentic culture of El Salvador. There is a bar, restaurants, and shops. We did not visit Santa Ana, but we did visit Cafe Albania in Apaneca which was only a 30 min uber. Overall, this a great place to stay, great beds, great views. Something different than the expensive commercial hotels."

"Customer service was excellent "

"Beautiful view of the volcano! They had a good restaurant on property and good hiking trails and offered tours to the volcano. It is a hidden gem for sure."

"It was very nice, clean and friendly. "