Laguna Holidays from £481

Amazing hotel. Really felt like a local staying in the area. Great customer service. There was a cafe across the street that was amazing as well and lively. Will be booking again next time we visit!

El hotel por dentro es muy bonito, el staff amable. Pero, como es nuevo necesitan estar mas al día con el mantenimiento (aires, inodoros, agua caliente, etc). También mejorar el manejo de los empleados de limpieza (debe hacer menos escándalo) y mejorar la comunicación con las personas de mantenimiento (horarios para hacerlo y si hay huéspedes en la habitación o no).

I like how the hotel is set up its is very romantic and couples friendly. The front desk staff was very helpful and friendly. My one complaint is that the bell boys did not do their job at all, I can count on my hand the number of times the door was opened for me and my wife with 4 guys standing outside on their phones. I was a vip customer but did not recieve that treatment at all times.

This place is a gem! So pretty and clean! Great good ! Very accommodating. Will def return

The vibe is the young college life. We arrived a few hours early and were allowed to keep our luggage at the front desk. We were also encouraged to change into our swimming gear to either use the pool or go to the beach until check in time (3). The hotel staff was friendly, pleasant, and very helpful. Over all we loved our one night stay and the cozy pool. The food over all was the best, although it was pricey, we highly recommend the wonton nachos, asian steak wrap, and tasty chicken tenders. The hotel is right off the highway and you have to use pedestrian bridge for a short walk to the beach. It is noisy at night and you can hear everything, especially in the morning. There was many negative reviews about breakfast, mostly about it not being a “luxury”. It’s a small basic assortment of food, no eggs nor a major life changing food experience. My partner and I really didn’t care; we ate and moved on. There’s a Panadería and a Frappé cafe right next door. The frappes were amazing and the panadería had a lot of choices. There’s walkable food places nearby and a few pricey restaurants. Over all, it’s a hotel not meant for a long stay. And most definitely not a place were you stay all day and not venture out into Puerto Rico.