Search Hotels Near Kraft Azalea Gardens, Orlando

"Do not recommend. Staff couldn’t find the reservation at first. Had to go find a manager. They did not do turndown service. When we asked about it they said they don’t unless requested. There was no notification of this whatsoever. The room key is supposed to open the garage gates, but did not ever work. We told them each time, they re-scanned but still did not work. I feel they probably should have replaced the cards because we saw that others did work. The garage elevator also did not work. Again, would have been nice to just have gotten a heads up and an apology. Staff seems to know about the problems yet have no interest in doing what they can to make it right or easier."

"Great affordable and reliable service friendly "

"Everything was great"

"Decent clean room, staff are fine air conditioning is good enough. Parking was good."

"Clean room, very polite staff. Very quiet and tranquil"

"The room was fine-- clean, comfortable, good temperature, though the shower pressure wasn't great. What got me was the lack of service almost everywhere. My room wasn't ready when I got there at 3:15pm, so I had to downgrade to a different room just so I didn't have to wait any longer (they "weren't sure" when my room would be ready). So I change into my bathing suit to head out to the pool, and decide to grab a quick drink from the bar to enjoy poolside. It's about 3:30pm, and there is no bartender to be found. I'm told by others at the bar that they had been waiting about 15 minutes for the bartender to come back and either give them their checks or another drink, but that the bartender seemed annoyed with all these "last minute" drink orders already when it was only 3:00 when they ordered. I waited about 10 minutes and decided just to grab a drink from the little market, but there's no one working there either. I gave up on the drink and enjoyed the pool for a bit. The next morning I go to get a coffee at Starbucks, and the person at the register couldn't even bother to say good morning, they just stared at me like I was an inconvenience. Never did see anyone working the bar or the market register. But they had someone at my room door at promptly 9am asking when I was leaving, though check out wasn't until noon. Not the experience I expected from the Sheraton, and will probably not stay again if it is such an inconvenience to have customers. "

"The air conditioner didn't work "

"I like it"

"Room was clean and smelled clean, air conditioning was turned on."