Kershaw Holidays from £1,172

This is a beautiful property very centrally located , the rooms are spacious and my city view from my high floor was lovely - however due to a delayed flight I arrived late - 11 PM; and the restaurant and bar were closed - on another night the bar was inaccessible due to a large gathering of collectors. Check in and Check out were rather seamless, one peculiar issue - rideshares could never find us - they would always be directed to the parking lot rather than the main entrance - Nevertheless if in the area I would stay again but I would bring snacks just in case

The manager did not respond to multiple attempts to reach him regarding the dryer not working. It’s important to understand that this is not a true hotel room or property, but extended stay apartments where long-term tenants reside in the same buildings as rooms that are rented for shorter stays. This caused an issue because our kids disturbed a downstairs neighbor while they were simply playing. There was no information left on how to dispose of trash, so we drove around with trash bags until we found the one dumpster for the entire property. The pool doesn’t look anything like it does in the photos, and its claim to be a “resort style” pool is a joke. There were cracks in the concrete and no shaded areas. The restrooms were not open at the pool and we had to walk into the front office dripping wet to locate a toilet.

My favorite hotel in Charlotte! Customer services, amazing, in room dining delicious! Can’t ask for a better day