An excellent couples retreat
Aleenta deserves 5 stars for its excellent environmentally conscientious approach to the operation of this hotel resort business.
It is an excellent retreat for couples or individuals. The location is again 5 star, on the beach - you can't beat that. Incredible views. The management and staff I interacted with are 5 star and were very helpful in all aspects. I would caution families with young children to do your due diligence before booking. Make sure you are going to get the room you were expecting and be aware that this is a small exclusive hotel resort that cannot be all things to everyone so be prepared to compromise a little and you will have a wonderful holiday. James, the manager, lives up to the wonderful praise you will see in many reviews. A consummate professional and a gentleman, a tremendous positive influence on this resort. His colleague Jump, is clearly following in the same mould.
There are some small issues that need to be addressed but these are deferred for obvious reasons. The tiling in the pool at the Frangipani Wing needs repairing but is not unsafe. Just wear and tear and it's a big job to close the pool and complete this work during a busy season. Reception staff need a little bit more training and strengthening English language skills would be a big plus. Otherwise, the quality is there. An excellent resort where you know the staff and management's heart is entrenched. A rare find in Thailand.