Helenental Holidays from £207

Absolutely beautiful property in a prime, old city location. Cathedral directly on front two minute walk. Ten/fifteen minutes to Stats Opera. The staff extremely friendly and helpful.

Pros: (1) Convenient location. (2) The shared space inside the room is spacious, bright, and well ventilated. The capsule-style bed layout with curtains provides good privacy. Each bed features a large personal storage area, along with a locker that works with the room key card, which is both convenient and secure. (3) Clean bathrooms. (4) Breakfast offers a wide variety of options. (5) An elevator is available, and free luggage storage is provided. Cons: (1) Upon check-in, I noticed spotty and light yellow stains on the bedsheet. After reporting this to the staff, I was given a new sheet. However, when I took the towel provided by the hostel to shower, I also found dark red stains on it, so I ended up using my own towel. In addition, I found plastic trash left on the bed by the previous guest. This gave me the impression that not only were the linens not thoroughly cleaned, but the upper bunk area had also not been properly cleaned. (2) The ladder and handrail design for the upper bunk is not very ergonomic. There is no good point to apply force when climbing up, and the sharp angles make it easy to bump your knees when getting in and out of bed. Guests who are not very agile may want to choose a lower bunk. (3) No self-service laundry facilities. (4) Adding soft padding to the horizontal bars of the bed curtains could help reduce noise. (5) Adding hooks inside the shower stalls or on the shower doors would make it more convenient to hang clothes while showering.

My experience at Motto was excellent from beginning to end. The WhatsApp communication prior to arrival was fantastic and made everything feel seamless and welcoming before check-in. The reception staff were superb — professional, warm, and genuinely attentive. The room was very comfortable, spotless, and beautifully maintained. The rooftop is an absolute must, with a great atmosphere, very good food, and amazing staff throughout. I also really appreciated the variety of options and services available during the stay. Overall, a wonderful experience and I would happily return.