Ratings based on 86 Verified Reviews

3.5 out of 5
75% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by Maria

Posted 17-Mar-2017 on Hotels
hotel located very near to Teatro Juarez and restaurant area & plazas. Fairly maintained, reception desk staff amiable; you climb stairs to get to rooms. Sound of Church bells wake you up early around 6:30; Shower hot water unavailable early, for hot shower 13:00hrs best time. We had to call several times for 2nd towel plus extra blanket due to cold nites
4 out of 5
by A verified traveller

Historical Adventure in Guanajuato

Posted 15-Feb-2017 on Hotels
Guanajuato is a wonderful place to visit and this Hotel was the perfect location to do just that! The Staff was friendly and helpful for extra linens, tour suggestions, helping with the telephone for a foreigner and even making the call for us. Thank you!
3 out of 5
by A verified traveller from US

Great location

Posted 27-Nov-2016
Pros: Location is great just steps from teatro juarez
Cons: Needs a very good cleaning and change the carpet
Location: Everything is close the pipila teleferico el teatro Juarez bars restaurants la callejoniada el callejon de el beso etc
The only good thing about this place is the location everything else is in bad shape is dirty the shower was clogged room is dark the building is amazing but it need a lot a maintenance
2 out of 5
by A verified traveller from Carson, United States of America


Posted 15-Nov-2016
Pros: Staff always friendly and ready to help, friendly too
Cons: Rooms outdated,curtains torn, cables coming out of the stained rug, pieces of the wall falling, dusty, never enough towels and worst of all hotel located in front of two LOUD LOUD bars, you will get no sleep or rest until after 3am!
Location: Location is good, in the center of the city
5 out of 5
for Everyone
by A verified traveller from LA HABRA, United States of America

Excellent Hotel

Posted 26-Oct-2016
Location: Evrything is nearby, very easy to walk to the city plaza and shops
The room with the king bed is huge and beautiful. We got a room with a balcony which was a plus
2 out of 5
by A verified traveller from Tampico, México

Too old, too expensive

Posted 05-Sep-2016 on Orbitz
Pros: Ubication
Cons: All.
Terribles pillows and beds, bath's door can't be closed, hard access to rooms. One star hotel with the price of a 4 star. The only good thing is the ubication, 50 meters to Teatro Juárez. The street is usually closed, so you have to carry on baggages walking a lot. One of the worstest hotels ever.
3 out of 5
for Everyone
by A verified traveller

Boutique hotel close to everything

Posted 15-Aug-2016
Pros: Close to centro
Cons: Rooms need TLC.
Location: Great location
The hotel is close to everything. In the centro. We had room 29 which was a lot more quiet than rooms in front. But 2 floors up, no elevator. Good exercise but tiring after walking all day. I would ask for the same room just because it was quiet. Rooms need updating and TLC. The pillows are awful. Pricey for what it offers. Restaurant next door has amazing pasta and pizza. Overall, good.
4 out of 5
by Adriana

This traveller left a rating score only Posted 04-Jul-2016 on Hotels
1 out of 5
by A verified traveller

Posted 26-Apr-2016
Hotel was not clean at all and add fees without justification. there wad a lot noise and bed really bad
3 out of 5
for Everyone
by A verified traveller from Wisconsin

Superb Location, But Old And Dark

Posted 26-Mar-2016
Pros: Superb location with nice enough staff.
Cons: Lighting is awful. Could be improved very inexpensively. Consistently hot water would be nice.
Location: Guanajuato is incredible.
A great location, very hard to get to. Despite website suggestion, they have no parking. Have to use municipal parking 4 blocks away and it aint cheap. For the hotel, you need to do steps - 31 to get from check in to 1st floor. The building was built in 1684 and it was the old counting house. Built like a bank. We had an inside room which was blessedly quiet, but no windows. Lighting was far below average - reading was quite difficult. The whole place (including our room) is full of vintage Catholic imagery, if you're into that type thing. The king bed was comfortable, but pillows were like rocks. The vent in the bathroom consisted of an 18" diameter hole in the wall above the shower - brrrr! We had lukewarm water for 1st morning's shower, then hot the 2nd - with more guests - weird.