Ratings based on 60 Verified Reviews

They paid and stayed. We double-checked.
2.2 out of 5
75% of guests recommend
2.5 Room cleanliness
2.8 Service & staff
2.3 Room comfort
1.9 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller from Belleville, MI

Don't know how this got a two star rating.

Posted 28-Jun-2015
Pros: The microwave and refrigerator in the room.
Cons: Just about everything. See above.
The room was disappointing. The carpet needs to be replaced. The bed sheets just barely covered the bed. The noise level was disturbing. The bathroom had soap dispensers on the wall. The "free breakfast" was stale bread you could toast, a generic fruit loops type cereal, and a generic unsweetened flakes type cereal. Your choice of drinks were coffee, pre-made tea, and "juice" drinks that probably didn't have any juice in them at all. There were maybe 15 channels to choose from on the TV, one in Spanish. It was nice to have a small microwave and refrigerator, but that certainty did not make up for what it lacked.
1 out of 5
by A verified traveller

Posted 24-Jun-2015
Pros: Check-out.
Cons: Stay elsewhere.
Check-in took forever, as everything was hand-written. My room was cold; my brother's room was very, very cold. I was told by the guy at the front desk that the heat had been turned off for the season and the air conditioning had been turned on and nothing could be done about that. The soap dispensers in the bathroom were empty. The snotty girl at the front desk begrudgingly gave me 2 tiny bars of soap and told me I could go to housekeeping myself to ask to fill the dispensers. While I was getting the run-around from her, another group was complaining that their room was too hot, the air conditioning was not working, and they had no toilet paper. Even though the rooms were no-smoking rooms, they smelled badly of cigarette smoke. The walls of the room either had no insulation or were paper-thin; outside conversations sounded as though they were right at our door. The security guard who gave me blankets and the housekeeping girl who filled the soap dispensers were helpful, but the front desk staff did not care in the least about any of the problems the guests had. This place was a bare-bones, no-frills operation. I will never again stay at Americas Best Value Inn & Suites.
3 out of 5
for Everyone
by A verified traveller from Grand Rapids, MI

OK hotel for leisure

Posted 07-Jun-2015
Pros: The staff was friendly. I liked the location of the hotel. I liked the toiletries provided.
Cons: The aesthetic appeal for sure! It looks washed out. Additionally, a more modern TV.
Location: The hotel is located by convenient fast food places and a mall is located on the other side of the freeway.
My experience with this hotel was mediocre. The best part of it was that there was not many people staying at this hotel, and I was able to park at the hotel in front of my door. The bed was comfortable. The toiletries provided from the hotel were nice as well. The bathroom was rather small for my taste. The TV was out-dated. The TV remote had no batteries in it and was chipped from a previous stay, I'm assuming. The walls could use a paint job, additionally. I think the price was a little too much for what the room was worth.
1 out of 5
for Couples
by Anthony from Kalamazoo michigan

worst stay ever

Posted 02-Jun-2015 on Hotels
The room was very small,bear ly walk between bed and wall to get to bathroom the towels was stained and the walls was full of dust.
3 out of 5
for Getaway With Friends
by A verified traveller

All in all it was nice

Posted 20-May-2015 on Hotels
We got what we paid for and we weren't expecting much. But it was clean and the man running the front desk was very nice and gave us a double-bed room for the price of a single just so we could be closer to our friends. That wins points in my book.
1 out of 5
by A verified traveller from Michigan

NOT recommended

Posted 13-May-2015
Pros: Nothing
Cons: Everything
Location: questionable neighborhood
Outdoor access to room in a questionable neighborhood. The room next to us was closed off by the police due to a meth lab bust. The room was very outdated and felt unclean.
1 out of 5
for Couples
by dianna from Lansing, MI

HORRIBLE overnight stay

Posted 11-May-2015 on Hotels
It was the worst hotel I have ever stayed at!!! When we got there we were told that the air was not working but we could you a fan free of charge (thank you!) - the free breakfast was a piece of toast and cereal. The shower you could stand in but don't plan on moving around to wash yourself!
1 out of 5
for Getaway With Friends
by A verified traveller

Americas Worst Value Inn

Posted 06-May-2015 on Hotels
Worst hotel.
1 out of 5
for Families
by Nikki

This traveller left a rating score only Posted 05-May-2015 on Hotels
1 out of 5
by A verified traveller

Posted 28-Apr-2015
drove up and noticed that there was a condemned sign on one of the rooms near the office.. went to the room noticed the run down furniture, filthy vents over the clothes hangers which was out side the bathroom. The bathroom walls was in need of a cleaning and painting. and repair..looked like a few small boys had stayed there and missed the toilet and hit the walls. I will have to say that the toilet,sink, and shower were clean, also the sheets were clean