Ratings based on 804 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
79% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Posted 20-Sep-2016
Staff at this hotel are wonderful! We stayed at three hotels that are part of the larger Irish/English chains, and this was unquestionably the best. Although it is about a mile walk from the City Center, it is easy to catch a cab to and from the hotel.
4out of 5
by A verified traveller from Barrackville, WV, USA

Close to City Centre

Posted 19-Sep-2016
We enjoyed this hotel! It was fairly easy to get to, their restaurant was decently good food, and it was close to the action. A cab ride to city centre cost less than 10 euro but is close enough that you can walk. The city is unique with an interesting vibe and a mix of young and old. Of all the hotels we stayed at in Ireland, this was probably the best.
4out of 5
by A verified traveller from Boston

Adjacent to St.Ann's Cathedral area

Posted 18-Sep-2016
Hotel staff okay 3 stars not 4. Adjacent to St. Ann Courtyard Mall. Mac Theatre and the Zen Chinese restaurant are in there. The food and service at the Zen made this the best Chinese dinner, that we'very ever had. 15 minute ride to the Titanic Museum and you have to take a Black Cab tour costs about $30.00 for 2 people very much worth it
4out of 5
by A verified traveller from Baltimore, Maryland, USA

Comfort and Style Close to Attractions

Posted 08-Sep-2016
Pros: The front desk personnel was extremely helpful and accommodating, both in assisting with getting my lost luggage and navigating to nearby attractions.
Cons: N/A
Location: This hotel is a short drive (or even walking distance) from the Galway Shopping Centre, a cinema, and the dock area (which features the Spanish Arch).
My wife and I spent two nights at the Maldron hotel. We very much enjoyed our stay and only regret not staying longer in Galway. Arriving on Thursday evening, we were greeted by a very cheerful woman at the front desk who took the time to provide detailed directions and a map to nearby attractions for food, live music, etc. We got up early the next morning and had a lovely and filling breakfast before heading to catch a ferry to one of the Aran Islands. The woman at the front desk that morning also helped us contact the airline about missing luggage which was supposed to arrive at the hotel later that day. Following an amazing day bike riding all over Inishmore, we returned to find the luggage in our room. We checked-out after breakfast the next morning, looking forward to seeing the next portion of Ireland on our list, but also longing for more of charming Galway. We will definitely be coming back soon and would certainly stay at the Maldron again.
4out of 5
by A verified traveller

Great hotel strategically placed

Posted 06-Sep-2016
Wonderful location and great amenities-- had a great time
2out of 5
by A verified traveller from Kerpen

Hotel an Hauptverkehrsstraße mit Wartungsstau

Posted 31-Aug-2016
Das Positivste war das nette Personal. Das Zimmer war ca. 20m von einer Hauptstraße und direkt oberhalb einer 24h Tankstelle.Es fehlte eine Lärmschutzverglasung. Dadurch war es, trotz geschlossener Fenster, im Zimmer extrem laut. Wir ließen den Lüfter der Klimaanlage laufen um einen konstanten Geräuschpegel zum Schlafen zu bekommen. Föhn, Wasserkocher und Fenstergriffe defekt. Bett mit 1,90m zu kurz. Ca. 20 Min. bis zur Innenstadt. Frühstück o.k..Das war das Hotel mit dem schlechtesten Preis-/Leistungsverhältnis auf unserer Irland Rundreise.
4out of 5
by A verified traveller

Posted 05-Aug-2016
This was a good hotel although a little bit tired in fixtures and rooms. We weren't as close to the heart of the action as we thought we might have been. Still would recommend it. Staff were very busy.
3out of 5
by A verified traveller

Hôtel normal sans plus.

Posted 30-Jul-2016
Pros: Rien
Cons: L'accueil, surtout pour les clients ne maitrisant pas trop l'anglais.
Climatisation défectueuse. Geste commerciale en nous offrant un petit déjeuner. Nous avons apprécié. Le restaurant ferme à 21h30. Room service trop restreint.
1out of 5
by A verified traveller from Phoenix

3 Big Things Broken

Posted 11-Jul-2016
Pros: Location
Cons: Fix broken things.
Location: Dowtown is close and very cool.
We were given a suite which was nice except that the AC was broken. The sent up some fans which helped. TV's didn't work, but we didn't care as it was late and we went right to bed. They said, they would fix the AC and TV's the next day. After a day of touring, we came back to a room that was not cleaned and nothing was fixed. We called down to reception who said nothing was fixed because no engineer worked on Saturday. The staff made us feel a bit unreasonable for complaining about no AC, no TV and un-cleaned room. They did move us to another room which was fine. Bad experience for us. Would not recommend this hotel. Don't think management is on top of things. Staff was friendly but not equipped to handle issues.
5out of 5
by A verified traveller

nice hotel.

Posted 04-Jul-2016
Pros: Average service hotel---rooms rather small.
Cons: nothing.
Location: Had to taxi into city.
Well outside of city proper had to use taxis for commute. expensive.