Castelnuovo Parano Holidays from £254

Beautiful room, location was outside the busy city but with easy access to the main centre by bus/metro. Really enjoyed our stay here, 5 stars

The hotel staff were nice & helpful. The hotel is in a good location for walking distance to many attractions & local restaurants & shopping. The downfall is the beds are so hard like wood you wake up sore. The walls are paper thin you hear everything including other guests urinating. You hear lots of late night noises of cars & people. Definitely need earplugs. The breakfast was okay but if you go when it’s busy they run out of cutlery & dishes.

Everything was good, room is small but does the job. Location was great, central to everything.

Great stay, very conveniently located to Termini station.

I feel as if we should have received a refund for at least one night. Out of the four night stay, the power went out for an hour the second night, and we had no hot water for the rest of the stay. Offering a return for the portion of the trip that we could not shower would display a huge amount of trust to future clients. I will say that the staff was very kind and helpful, but the owner needs to revisit this scenario and do what is right.