Search Hotels by Independent in Balikpapan from £13

"Strategic hotel, need improvement for cleaning"

" Our stay was for 4 nights & overall our stay was good. Night 1 & 2 the centrally controlled balcony light was turned off by 10pm. Night 3 it wasn’t turned off until 3am. Night 4, I called reception at midnight & asked for the light to be turned off. Was told ‘Yes’. Never happened, it went off at 3am. The volume was showing maximum however you could barely hear it, especially with the live music from the BSB stage next to the hotel. A staff member brought a specific remote for the tv & adjusted...

"Smell of garbage, found a lot of garbage behind table, hot shower sound like jumbo jet will landing, no wall outlet in table, charge laptop on the floor, has water heater pot dirty, and no wall outlet, terrible, other is ok"

"Great stay overall. Cleanliness, restaurant, staffs are great but one thing this hotel lacks is the WiFi connectivity. WiFi sometimes connects well and sometimes disconnects. For people who want to work with laptop, it could get frustrating at a time. "

"Great place to stay with family "

"Great stay for a few nights. The property and the rooms are a bit old looking but overall nice enough for what we needed. We had to ask several times for hand soap because there wasn't any in our room, but they got us some eventually. The hotel breakfast is amazing, so many options for a buffet. I was really impressed. The restaurant was very good too."

"it was only a smoking room available with a queenbed and it smelled sooo ugly that we needed to change to a smaller room with two single bed. the breakfast was almost empty, they didn’t refill and some guest didn’t got any food. (still 1 hour before finish) it’s a disappointing experience but the hotel itself could be not bad if they treat everything a bit better and with more heart."