Ratings based on 122 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
81% of guests recommend
3.8 Room cleanliness
3.5 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveller from Santa Pola


Posted 04-Jan-2016
Pros: The cleaning lady who was very pleasant.
Cons: Staff could be more pleasant.
Location: Because of the location of the Bali Hotel, there is not of places of interest. The only way to get about is by hiring a car or taxis
On arrival at the hotel queues at check in desk were horrendous due to key cards not being operational because of computer errors. Had to wait 45 minutes for bell boy to open doors to room manually and thereafter after two hours had to stand again to collect updated key card. I appreciate at this time of the year staff are under a lot of pressure but in their capacity should be more capable of handling clients accordingly but certainly were far from pleasant and certainly did not have the Christmas spirit. Meals were adequate nothing to rave about! Beds were very hard if you didn't have a bad back when you arrived you certainly had one when you left. So disappointed as the Bali Hotel is the largest in Benidorm but is certainly not to be recommended and is now quite dated as I am led to believe dining room/restaurants/bedrooms have never been updated. I hope this information is of assistance to future clients.
3 out of 5
for Couples
by Michael

This traveller left a rating score only Posted 01-Nov-2015 on Hotels
5 out of 5
for Shopping
by A verified traveller

great trip

Posted 23-Oct-2015 on Hotels
had a great time. never stayed here before but I will be back
4 out of 5
for Families
by ian from calasparra. spain

enjoyed stay.

Posted 16-Oct-2015 on Hotels
Very good overall, just a couple of niggles. Firstly, beds very hard, and coffee and tea from machine in dining room undrinkable.
3 out of 5
for Couples
by Alfred from Trier

Zimmer war OK.

Posted 14-Oct-2015 on Hotels
Essen war verbesserungswürdig.ich würde nur noch ohne Frühstück und auf gar keinen Fall HP buchen.
4 out of 5
for Getaway With Friends
by Jan from Surrey.

Great Hotel but rather big!

Posted 08-Oct-2015 on Hotels
We stayed for two nights at the Gran Bali and we were very impressed with all aspects of the hotel. The hotel is very large but well managed. We stayed just for B & B so we cannot comment on lunch or dinner but breakfast was very good; a good variety of hot and cold foods, plenty of cereals, bread and tea and coffee etc. We were on the 36th floor which gave great views over the whole of Benidorm. Our room was large with a very big bed and the en suite facilities were good. Prices for room, drinks and other products were very reasonable. We would certainly stay there again and the only criticism we would say is that the hotel is just a bit too big.
1 out of 5
by A verified traveller from valencia


Posted 29-Sep-2015
Ha sido un desatino desde el primer momento. Lo unico bueno son las vistas desde el piso 30. El resto un fracaso despues de otro. Ni siquiera esta a la altura el bufett, de muy baja calidad la comida. Los empleados informan mal. Las instalaciones de gym y spa no abren en domingo. Hasta los clientes son raros...
4 out of 5
for Personal Event
by NEIL from Brighton

Big Benidorm

Posted 22-Sep-2015 on Hotels
The hotel is massive ! But the staff do well to ensure excellent service - even though there are a lot of guests ! - it's not in the easiest of areas to access by train or airport bus but great local bus connections right outdoors - good value and nice service in a BIG hotel
4 out of 5
for Everyone
by A verified traveller from london

Massive hotel, very busy but very comfortable

Posted 02-Sep-2015
Avoid peak season: far too many people. The pool is always busy and hotel people are struggling to service the crowds. On the other hand views of Benidorm and the beach from the rooms on the front are fantastic, hotel position excellent, food is above average and service is good given the number of visitors.
3 out of 5
for Families
by Belkacem from Paris

Benidorm dans toute sa splendeur.

Posted 02-Aug-2015 on Hotels
Hôtel bon rapport qualité/prix,mais pour ceux qui n'aiment pas la foule et qui aiment la bonne nourriture, passez votre chemin. Chambre moyenne et la réception ne répond jamais au téléphone.