Ratings based on 89 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from London

Beautiful hotel, perfect location! Very pleased.

Posted 26-Aug-2014
Lovely staff, nice location, close to the beach, all facilities met and what you see it's what you get! Loved it!
3 out of 5
Recommended
for Everyone
by A verified traveller

Lovely hotel

Posted 06-Aug-2014
Hotel foyer impressive, food lovely. Location near to perfect. Room is on small side and decor of room and bathroom dated but comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveller from Isle of Man

Great location, facilities & staff

Posted 27-Jul-2014
Could not fault the place everything was just right
4 out of 5
by A verified traveller

Great resort if...

Posted 17-Jul-2014
Pros: Very clean and friendly staff, plenty of space. Very big resort.
Location: Mainly water sports and tickets to theme parks. Restaurants and bars were average but I have different expectations than most.
Your a family traveling. Was a very nice resort, great staff and plenty of room, and activities for the kids. But wasnt the ideal resort for me because I wasnt traveling with family. Had I been would have loved it. All the night time entertainment was low key and there want much else available in the area close by.
5 out of 5
Recommended
for Everyone
by Frances from Surrey

Beautiful Hotel overlooking the beach

Posted 22-Jun-2014
Location: Lots of restaurants and bars within a few minutes walk. If you are looking for a cool/chic bar then try Kaluna Beach Club
On arrival the staff took our cases immediately, offered us a welcome drinks and quickly processed our check in. They were very friendly then showed us to our room. Breakfast is without a doubt the best we have ever seen and we've stayed in many 5* hotels. The hotel is really close to Plaza del Duque shopping centre and has great access to the beach from the back of the hotel. There was no problems with us storing drinks in the room fridge which some hotels get a bit stroppy about. Talking to other guests who had been to this area before they rated it as the best hotel, we went to another 5* last year and this was better.
5 out of 5
Recommended
by Hugh Murray

This traveller left a rating score only Posted 26-May-2014 on Hotels.com
5 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 25-May-2014 on Hotels.com
4 out of 5
Recommended
for Families
by NL from London

Excellent family hotel

Posted 21-May-2014
Pros: Kids facilities, food, staff
Cons: Door locking mechanism
Location: 2 good beaches, nice coastal walk, plenty of restaurants.
Hotel staff and facilities made for an easy holiday with a toddler. Only fault is with the bedroom doors. Even when double locked can be opened from inside by a toddler with a desire to escape! Otherwise, nothing bad to say, food excellent, location great, staff wonderful - were so kind and fun with our little boy and made mealtimes as stress free as they could. We would go back and recommend.
4 out of 5
Recommended
for Everyone
by A verified traveller

Hotel room

Posted 21-May-2014
Pros: Food and bar areas
Cons: Rooms and bathroom
Location: Good location
Room and bathroom in need of updating. Looked nothing like your picture
5 out of 5
Recommended
by A verified traveller

Great Location

Posted 12-May-2014 on Hotels.com
Great location. Pools are great although a little cold. Room and facilities all very good. Only issue we had was that there was limited hot water in the evenings.