Ratings based on 150 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
95% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Fab hotel, only downside is the room small

Posted 19-Dec-2014
Great hotel close to beach, rooms clean but small.
5 out of 5
Recommended
for Couples
by A verified travellerfrom London

Great hotel

Posted 17-Nov-2014
Pros: Amazing views.
Cons: Nothing!
Location: We rarely left the hotel as it was so lovely!
Really wonderful 6 day break. Lovely surroundings. Very spacious. Stunning sea views. All inclusive was great-good food and drinks (no secret catch when we checked out). Spa was great-never busy. Staff very friendly and helpful.
3 out of 5
by A verified travellerfrom London

Not the 5 star luxury experience I was expecting

Posted 15-Nov-2014
Pros: Clean. Nice pools. Well located.
Cons: Attention to noise and activity levels at certain points in the day.
Location: Very convenient for local restaurants along the promenade, with a handy resident's gate from the hotel garden.
When I was checking-in alongside uniformed cabin crew, I realised that this was not going to be the 5* luxury experience I was expecting. Don't get me wrong, this large hotel does have excellent facilities, but they get some simple things wrong - Like using a lawnmower at 8:30am and switching to the leave clippers at 2:30pm (instead of the other way around). During our stay, a large palm tree in the pool area was felled by chainsaw - very relaxing ! The food buffet is clean and well stocked, but bear in mind you are sharing this hotel with package holidaymakers (and their children). This is not as good an experience as the similarly priced Gran Melia hotel nearby.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Nottingham

Fantastic hotel

Posted 11-Nov-2014
Pros: Really good overall quality and marvellous gardens.
Cons: Don't stay in a room near the garden bat if you want an early night.
Location: Fantatsic, great for Playa Del Duque and Plaza Del Duque and scuba diving at Blue Bottom Diving in Puerto Colon.
We stayed here for 6 days, The hotel, food, facilities, location and staff were excellent. There was only 1 thing that let it down. We stayed in the block called Aida with a garden facing room. The problem was that the entertainment in the garden bar ran till 11pm at night. If you wanted to get to sleep before 11pm forget it. We did want a couple of early nights and did not manage to sleep until after the entertainment. But other than this the hotel was amazing and we will go back but will make sure that we don't have a room with the same acoustic drawbacks!
4 out of 5
Recommended
for Couples
by A verified traveller

Komfort der Zimmer

Posted 10-Nov-2014
Pros: Das Hotel bietet vielseitigen Komfort, ein hervorragendes Frühstücksbuffet und stets ausreichend Personal. Die Sauberkeit ist vorbildlich.
Cons: Heute führt der Gast mehr elektronische Geräte mit, als vor 20 Jahren. Anregung geben: bei Renovierung mehr Steckdosen einplanen.
Location: Im Südwesten der Insel Teneriffa bei Adeje. In der Nähe gibt es Freizeitparks und eine beeindruckende Natur. Baden, Surfen und Fahrten über die Insel.
Das erste zugewiesene Zimmer lag zur Bar-Halle. Dort wurden von 20 bis 23 Uhr Musik und Gesang geboten. Auf dem Balkon konnten wir uns nicht unterhalten oder Karten spielen. Wir baten und ein ruhigeres Zimmer, das auch bereit gestellt wurde. Für beide Zimmer galt: zu wenig Steckdosen für den Gast. Insgesamt ist dies aber ein sehr gutes Hotel, das wir gern wieder buchen werden.
5 out of 5
Recommended
for Families
by A verified travellerfrom London UK

Lived up to the previous reviews

Posted 25-Oct-2014
Pros: Location, common areas, pools and the restaurant
Cons: Whilst very comfy and in good condition the rooms could use an update to include more modern equipment like flat screen TVs and a kettle
Location: Very close to Fanaby beach and associated restaurants
Very luxurious resort, great position on the sea front with great pools complex. Probably the best breakfast buffet I have enjoyed to date
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Scotland UK

Excellent hotel right on the beach.

Posted 19-Oct-2014
Pros: Friendliness of staff form cleaners to managers, added touches of folding down beds with chocolates and next day forecast and free treats by the pool.
Cons: WIFI performance could be improved but would not put us off returning.
Location: Location could not be better with back gate directly onto main shops and bars in Fanabe and del Duque.
We have been coming to Tenerife for the last 30 years and stayed in many hotels but this hotel was by far the best and could not be faulted. Facilities, rooms, location, food quality and friendliness of staff second to none. All the little 'extra touches' just added to the experience. We travelled with our two children 16 and 11 in adjoining rooms and will definitely be returning. this is now our favourite hotel by far.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Uk

Fantastic

Posted 11-Oct-2014
Pros: Everything!
Location: Right by the beach and lots to do nearby. Lovely restaurants within walking distance.
Exceeded our expectations. Staff were very attentive and helpful.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom midlands uk

Nice hotel, one of the best we've stayed at

Posted 03-Oct-2014
Pros: Friendly staff, great views, pool and great restaurant.
Cons: Notification about restaurant dress code on hotels website/information before you find out on arrival.
Location: Spent the whole time around the hotel, plenty of shops all within walking distance and so was the beach too.
Spent 11 days here arriving on the 1st September and nothing was too much trouble for the staff. Nice welcoming drink on arrival. Asked for a quiet room and as a result was in block d overlooking the court yard near the pool. Good size room and well presented, but kept you fit has it was a good walk to the restaurant/buffet. Fantastic food received over the 11 days no matter if it was breakfast or dinner, only criticism is that for men it's trousers only and there is nothing on the website saying this. I travelled in a pair so was ok but others had to go and buy a pair local for €98. Pool and it's entertainment was great fun, pool bar staff helpful and spent 11 days relaxing or as the wife says sleeping by the pool. Access to the beech and local shops is within 5 minutes and well kept surrounds just like the hotel Now we are home were considering returning next year as it's just 20minutes from the airport.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom eygelshoven

Goed hotel, beste locatie van adeje

Posted 22-Sep-2014
Pros: Goed eten aan mooi terras aan de zee, mooie zwembaden met leuke sportiviteiten.
Cons: Ze kunnen de bezetting van de kamers afstemmen op mensen met baby en mensen zonder baby in apparte gebouwen om geluidsoverlast te verminderen.
Location: Hele mooie locatie, er is genoeg te zien te voet maar ook op de rest van het eiland met een huurauto de bergen in is zeker de moeite waard.
Dit hotel heeft een mooie ligging, goede activiteiten, goed restaurant. 3e keer geweest. Enige nadeel deze keer dat er enige hinder was van bouwwerkzaamheden zowel in het hotel als buiten het hotel op de boulevard.