Ratings based on 192 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travellerfrom Yorkshire England

Close to access to the beach

Posted 24-Apr-2015
Pros: The décor and the appearance
Cons: The quality of the rooms, the sound proofing , the room facilities and the quality and pricing of the food on offer.
Location: Location is fine the main thing to do is sun bathe, play on the beach and walk along the promenade.
I found this hotel to be very disappointing to what I expected. The appearance of the hotel is very impressive as is the reception area and the check in procedures etc. The room we were given was a third floor room immediately next to a stairwell. The noise insulation was terrible and we could hear every person using the stairs. We could also hear every movement from the rooms adjacent and above including toilet usage etc. The room whilst very clean and pleasant appeared very dated and only one single plug socket was available. There were no tea and coffee making facilities and even the drinking water was charged at exorbitant rates. The shower was fed from the bath taps and was very hard to regulate with very little pressure. If we had had children the temperature of the hot water could have burnt them when trying to regulate the shower. Whilst we were on a bed and breakfast basis we tried the hotel restaurants and the quality of food was atrocious so much so we ate out in external restaurants. Overall the hotel is no better than 3 star.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom München

Schönes Hotel in Nähe zu sehr schönem Sandstrand

Posted 22-Apr-2015
Pros: Sandstrand (Playa del Duque), weitläufige gut gepflegte Anlage, schöne Pools, gutes Frühstück und Abendessen
Cons: Badezimmerzustand (noch gut aber nicht mehr sehr gut)
Location: 200 m von weißem Sandstrand und 50m von schwarzen Sand/Kiesstrand
Sehr zu empfehlen für Bade- und Erholungsurlaub. Sehr ruhig uns gut gepflegt.
4 out of 5
Recommended
for Everyone
by A verified traveller

Very comfortable and convenient.

Posted 13-Apr-2015
Conveniently situated with a level walk to all local amenities. The hotel and grounds are immaculate. The hotel breakfast buffet has literally hundreds of fresh, hot/cold and cooked to order options. The hotel security is very stringent, plentiful sun-loungers, parasols and fresh towels. Lifeguards on duty, pool bar and other restaurants very popular. A choice of pools e.g. saline, fresh and outdoor heated (throughout the year), child and baby. A fantastically resourced children's club with own paddle pool and lots of other equipment. Nothing is too much trouble. Response to requests from the room dealt with promptly. 24-hour taxis at the entrance to take you wherever you like. No need to go anywhere else but easy walk to lots of shops from cheap and cheerful to (very) high end designer. Reading room, quiet relaxation 'sitting rooms' set in the grounds, spa, gym, theatre (with 7-night per week entertainment), tennis, mountain biking whatever you want really.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom germany

Beautiful hotel!

Posted 12-Apr-2015
Had connecting rooms with our 10 and 12 year old. Wonderful hotel and close by many restaurants and excursions. Hotel featured many amenities to keep the kids entertained throughout the day.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Birmingham

A fabulous way to unwind

Posted 05-Apr-2015
Pros: Everything, lovely views, great service, nothing too mucho trouble.cleanliness impeccable.
Cons: Slightly softer beds, better decaf coffee.
Location: We were sun lounger potatoes, but great facilities in the hotel for sport, spa, eating, entertainment.
We booked this hotel at the last minute and only had 4 days to stay there. Neither of us has been to Tenerife before and knew it was commercialised but Athelia was like a little oasis. Only twenty minutes from the airport €26, the weather, staff and accommodation were superb. Do have breakfast at the hotel it's lovely, there is a choice of everything. Comparable with the Berlagio in Vegas. We also had dinner at the hotel which if booked in advance was only €30 per person and was very varied with lots of fish/seafood and local dishes. We took advantage of some of the pool fitness activities, which were good fun and also played tennis. As for Tenerife itself, turn left out of the hotel, not right, great shops and nice bars going right fulfilled my worse nightmares! Will be returning just perfect for total relaxation. Only down side beds are a little firm and difficult to get consistent decaf coffee, so no complaints
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 04-Apr-2015
Superb hotel in every respect. Can't fault any aspect of it.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom BIARRITZ

Grande qualité tant de service que des buffets.

Posted 30-Mar-2015
Pros: TOUT grande classe
Cons: RIEN
Location: Le TEIDE mais y aller en voiture individuelle et monter par le téléphérique. SUPER, Ceux qui ont fait la visite en car sont revenus déçus, trop rapide
Parfait à tous les sens du terme. 3ème séjour de notre part dans cet IBEROSTAR Peu de français 10% surtout des anglais, allemands et néerlandais. Piscine chauffée nécessaire à cette saison car 3 jours nuageux et avec vent. Gentillesse extrême de tout le personnel toujours souriant. ATTENTION : si vous réservez un véhicule par GOLDSTAR le prix est imbattable mais le comptoir essaie de vous faire souscrire une assurance complémentaire à 125 € et comme ce sont de très bons vendeurs ils réussissent à 80% !!! Refusez cette assurance !!!
5 out of 5
Recommended
for Couples
by A verified travellerfrom South Shields England

Excellent well appointed hotel

Posted 30-Mar-2015
Pros: A large hotel that was split into smaller blocks which gave off a very pleasant atmospher.
Location: Adeje is a modern resort very upmarket and very clean. Slightly sterile for my tastes I much prefer some local charm perhaps in 50yrs time it will do.
A good hotel with very friendly staff. Lots of space for quite times and lots of activities when you wanted to get involved.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom UK

All inclusive heaven

Posted 29-Mar-2015
The hotel was amazing and we were treated fantastically by all staff. The food and drink were excellent and there was an excellent selection of products to choose from. My only negatives were; the bedrooms needed a revamp including the corridors to the bedrooms, there wasn't enough entertainment of an evening as it only lasted until 10.30, you have to book in advance for the individual restaurants and the all inclusive board wasn't explained properly as we kept stressing if we would be charged extra.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Staffordshire

Good hotel with friendly staff

Posted 24-Mar-2015
Pros: Choice at breakfast and friendly staff.
Cons: Wi fi and softer beds
Location: Good location for restaurants nearby.
Good hotel, vast choice at breakfast,very friendly staff,close to many restaurants. Wifi although free to use connectivity was a problem. Well laid out gardens and pool areas, would certainly return to this hotel.