Ratings based on 566 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
89% of guests recommend
4.6 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller from Los Angeles

Still No Free Wireless

Posted 26-Aug-2014
Pros: The room was clean and comfortable. The staff were friendly. The price was a bit higher than other comparable airport hotels. Shuttle to terminal.
Cons: Join the 21st century and provide free Internet and lower phone rates.
Location: This is an airport hotel for travelers departing, and sometimes arriving. Little to do except sleep and eat.
We arrived the night before a flight back to the the US. The staff was friendly, but the first room, on a nonsmoking floor, was saturated with cigarette smoke. In the second room the menu function on the television was broken. Hilton still persists in charging 25 euros for 24 hours of in room WiFi except from premier Hilton Honors members. They have, however, relented and provide 8 hours of free WiFi in public areas.
5 out of 5
Recommended
for Everyone
by A verified traveller from Oregon

Time Change Layover

Posted 24-Aug-2014
This is a great place to spend a night to recharge your weary body after a long flight and many time zone changes. It is light and airy and soothing and located right at Charles De Gaulle Airport. They run a free airport shuttle, departing above train station in Terminal 2. Well appointed, quiet rooms, nice fitness facility and excellent dining. Book your room with breakfast. It us we'll worth the extra money.
2 out of 5
by A verified traveller from Lois Angeles

Don't be deceived!

Posted 12-Aug-2014
Cons: Improve the breakfast food. Train the clerk to service better.
1. I arrived CDG airport at night. It was so hard to find the hotel wondering in the terminal where nobody around to ask. Be sure to check the Google map and direction! 2. I booked this hotel through Expedia to include free in-room internet and breakfast. But the clerk at the reception says in-room internet is not included and it's free for the Gold or Diamond Hilton members only (very arrogant). When my wife found the booking detail from the iPad and read it to him, he apologized and gave me the access code for internet. That was very bad experience. 3. Breakfast food was terrible. I came back to my room and had my cup ramen instead. Waste of money!
3 out of 5
by A verified traveller from Portland, OR

Overpriced

Posted 29-Jul-2014
Back in the early days of Internet it was normal to charge but today it feels like a ripoff. 25 Euros per day for WiFi is nuts especially when the room was $250. I felt I was getting hosed every time I purchased something. I am accustomed to expensive places but good places present a commensurate value for the cost. Airport hotels have you captive as there is nowhere else to go for food etc. and this place really capitalizes on that.
5 out of 5
Recommended
for Everyone
by A verified traveller from Washington, D.C.

Great hotel near CDG airport

Posted 27-Jul-2014
Pros: Everything....near airport, food, and services.
Cons: Can't think of anything.
Location: Didn't get to see much...selected this hotel based on reputation, quality, and closeness to airport.
We only stayed overnight...flew in early evening (about 7pm) and out the next morning. Free shuttle to/from airport. Very comfortable rooms, friendly staff, and excellent food in the restaurant.
4 out of 5
Recommended
for Everyone
by A verified traveller from USA

Very convenient to the airport & trains

Posted 25-Jul-2014
Pros: Got into my room as soon as I got there, and it was early, very nice!!!
Cons: Elevator maintenance
Location: Great access to the trains
The hotel needs to fix the elevators as 2 out of 3 weren't working, the business center printer didn't work, and they don;t take you to terminal 1. Everything else was great, couldn't hear a plane and the rooms were great, clean, and very comfortable. The staff was helpful, you can get to the airport and trains in minutes.
3 out of 5
by A verified traveller

At the Airport

Posted 24-Jul-2014
Pros: Room
Cons: Elevators, AC in some rooms.
Location: Convenient to get to the terminals by the shuttle.
The executive lounge was great. However, out of 3 elevators only one was working.
5 out of 5
Recommended
for Everyone
by A verified traveller from Cincinnati

Overnight with a plane out next morning

Posted 17-Jul-2014
Quiet and very comfortable. Easy jump to Paris for an evening. Extremely accommodating staff. Simon at the front desk was very attentive to our needs. We were exhausted after coming in early from the Middle East. He set us up in the lounge and got us in our room quickly. This was a great place for us. Highly recommended.
5 out of 5
Recommended
for Everyone
by A verified traveller from Tennessee, USA

Posted 16-Jul-2014
Hotel located close to a Metro stop (Oberkampf). We enjoyed a wonderful night of sleep and found the staff very pleasant. It is a bit off from the core Paris that most tourists come to visit, but we enjoyed the walk, and as I stated, a Metro stop is near. There was a delightful street market (food/produce) around the corner on the Friday we were there.
3 out of 5
Recommended
for Everyone
by A verified traveller from Wilbraham, MA USA

Great room, less than excellent restaurant

Posted 12-Jul-2014
Pros: The front desk staff were pleasant, efficient, and spoke excellent English.
Cons: The menu and service in the restaurant.
Location: Did not do anything outside the hotel. Chose this hotel to be close for an early morning departure. The airport shuttle was quick.
With a captive audience who have to eat in the restaurant or go miles to eat elsewhere, CDG Hilton Restaurant offers only a very limited and very expensive dinner menu and even then the service is agonizingly slow. It took almost two hours for the two of us to get bowls of French onion soup (which was excellent) and a cold salad each. The soup came fairly quickly, but when the salads had not arrived by half an hour later, I asked our waiter if our salads had gotten lost. Rather than apologizing for our wait and offering to check on our order (which most American waiters would have done), our French waiter lectured me rather haughtily that there was no delay and I had no reason to complain because the bacon had to be cooked and the egg had to be poached. My reply that this was a restaurant after all and should have some system for preparing meals (especially cold salads) quickly elicited no sympathy on his part. The breakfast would have cost an unbelievable 25 euros (some $32), so we chose to get something quick in the airport.