Ratings based on 1,016 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
90% of guests recommend
4.5 Room cleanliness
4.1 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Brisbane

Low stress airport departure

Posted 30-Jun-2015
Pros: Very comfortable bed
Cons: Better water pressure
Convenient and comfortable location to relax before long trip back to Australia. Most comfortable bed in Europe with plenty of pillows. Disappointing shower was the only negative.
3 out of 5
Recommended
for Everyone
by A verified traveller

Its all in the details.

Posted 30-Jun-2015
Pros: Clean room. Good shower.
Cons: Cleanliness of business center. Ensuring that there are tea bags and instant coffee in the rooms. Removing roll away beds from the hallways.
Location: Airport hotel --- catch a flight out.
The hotel is nice, but stumbled when it came to the details. The room was clean - with the exception of the smudged window. The bed was comfortable. The bathroom was up to North American expectations. The fitness center was well equipped. Here is where the stumbling occurred. There was a lack of tea bags and instant coffee in the room. When I asked the cleaning lady for some, she told me she did not have any. I finally had to go to the desk to ask for some. Such a request should be unnecessary in a four star hotel. Ice machines that did not work. I finally had to go to the bar to get some ice. A roll away bed that was left in the hallway outside my room. I arrived at 5pm and it was still there at 10 am when I left. It just spoke to a lack of interest and a lack of care. A panel screen, that had fallen off the wall, remained on the floor during the length of my stay. Garbage - used coffee cups and candy wrappers - was in the business center. This in spite of the fact that employees came and went over the course of my stay at the hotel.
2 out of 5
by A verified traveller

Not impressed at all...

Posted 28-Jun-2015
Cons: Service in general, with breakfast in particular. Internet access - this is, after all, the 21st century!!
This must surely be the only hotel at an international airport where one has to pay for internet even in the public spaces of the hotel. The cheapest option is 25 euros. This is outrageous, really, from a big name hotel chain. Paris provides free wifi in its parks - the Hilton chain cannot provide free wifi for paying guests?? Also, the service was not great. Guests are left struggling with luggage after checking in. The hotel key card didn't work properly. Breakfast was a shabby affair, with cold food even at the very start of serving. Insufficient individual shower gels and shampoos provided. I am a seasoned traveller and I was not impressed. We will not be staying at a Hilton again.
5 out of 5
Recommended
for Everyone
by A verified traveller from Canada

Very nice hotel in a perfect location

Posted 25-Jun-2015
The hotel is big and very nice and the service from the staff was excellent. Our room had a view of the runways with Paris city lines in the background. It was a huge, quiet room. We had to fly out the next morning and the location couldn't have been more convenient. We ate dinner at the hotel and the food was great.
5 out of 5
Recommended
for Everyone
by A verified traveller

Close to the airport. Very Quiet

Posted 24-Jun-2015
Pros: Food was very good. Service was efficient and friendly.
Shuttle from and to the airport was quick and friendly. Staff was very efficient. Front desk staff was very helpful.
5 out of 5
Recommended
for Everyone
by A verified traveller from Ottawa, Canada

Wonderful hotel for a 15hr layover

Posted 20-Jun-2015
Pros: Location (at the airport), the room and amenities, the restaurant
Cons: Wish I had known if there is a shuttle for arrivals. 15 euro taxi ride from the terminal.
Booked this for the 15 hr layover I had coming from Spain and getting my connecting flight next day to Canada. It was a lovely hotel, very modern and clean. The room was wonderful, spacious and quiet. The bed was incredibly comfortable. The restaurant was also great. I had a fantastic salmon dish for dinner. Shuttle to airport every 15 minutes was very efficient. The staff were very friendly and helpful.
4 out of 5
Recommended
for Everyone
by A verified traveller from Metro Vancouver Canada

Great location!

Posted 18-Jun-2015
We loved the easy access from the airport and close proximity to the RER that wisked us into Paris each day. We were also delighted to discover a free shuttle near by that took us to a shopping mall. This hotel truly had everything we needed: wifi, gym, spa, pool, breakfast and dinner buffets and helpful, friendly courteous staff. Lucy you were awesome!
5 out of 5
Recommended
for Everyone
by A verified traveller from San Diego, CA

Nice hotel adjacent to Charles De Gaulle

Posted 14-Jun-2015
Pros: Shuttle to airport and train station at airport
Cons: Was excellent
Location: Great location closest to airport
Could have not been better. Excellent..Good Service and Buffet in my rate offered everything one could ask for.
Comment from Hotel Management
17-Jun-2015 by K. Lemaitre, Hotel Management
Dear Marlene, Thank you for posting your very positive review following your recent stay. I am delighted that you had an enjoyable time with us. I do hope that we have the pleasure of welcoming you back soon. Guest Relations Dptmt.
4 out of 5
Recommended
for Business Travellers
by A verified traveller

nice hotel near the airport

Posted 11-Jun-2015
we had breakfast and dinner there. both meals were fine
3 out of 5
by A verified traveller from uppsala

No free internet. 25 euro / 24 Hr

Posted 09-Jun-2015
25 euro for internet 6 euro for a coce ?? Almost all hotel in Scandinavia is internet including.