Ratings based on 874 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
90% of guests recommend
4.5 Room cleanliness
4.1 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom NJ

Improper check-in

Posted 26-Jan-2015
Pros: Location, shuttle to both terminals
Cons: check in process...
Location: Boarding a plane ?
The clerk did not properly record the check-in, so I had people trying to enter in my room at midnight, 1am and 5am. Also, after going out for breakfast, my key was de-activated, and I could not open my door. Had to return to the counter. I am more used to cheap motel, so the amenities are very good. And since my room was not properly checked in, I enjoyed NO wifi.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Canada

Convenient hotel near airport

Posted 04-Jan-2015
Location: From the airport shuttle, the RER-B line to Paris is easy to get to.
This is Hilton luxury and comforts near the airport, accessible by the airport train shuttle within a few minute. Used by many airline crews and spacious. Not your Paris experience but an American style comfort.
2 out of 5
by A verified traveller

Hôtel confortable mais pas un 4 étoiles

Posted 03-Jan-2015
Pros: le confort de la literie, la propreté de la chambre, la restauration et le service excellent
Cons: le parking !!!! et le wifi.
Location: très bien situé proche de l'aéroport , à 30 minutes de PAris
Commençons par les points positifs : la chambre est propre est très confortable, le service restauration (cadre, plats et services) est vraiment excellente mais c'est malheureusement à peu près tout.... Passé le hall, les chambres font un peu vieillottes, nous avions demandé une vue "sur les pistes" nous avons obtenu une vue sur l'ibis.... , la piscine est petite donc inutilisable en cas d'affluence, le wifi est payant et cher! alors que la plupart des hôtels de cette gamme est inférieure l'offre gratuitement.... et enfin l'accès au parking est compliqué lorsque les voitures et bus s'arrêtent en vrac devant l'hôtel ( ce qui ne semble absolument pas préoccupé le service hôtelier) , nous avons dû patienter un bon quart d'heure bloqué par un bus, sans aucune informations... Le parking est d'ailleurs la cerise sur le gâteau qui fait baisser ma note : 29€ les 24 heures, déjà cher, mais nous avons eu les malheur de sortir 1 heure le soir, résultat 16€ de PArking pour 5/6 heures puis encore 29€ pour le lendemain (alors que nous ne sommes restés que 12 heures) vraiment honteux. Préférez l'Ibis vu de notre fenêtre il avait l'air très bien....
4 out of 5
Recommended
for Everyone
by A verified travellerfrom toronto canada

Nice hotel very close to airport

Posted 01-Jan-2015
Pros: This hotel is nicer than a lot of other Hilton hotels. It is very clean. That is extremely important to me in a hotel and this one surpasses many 5*
Hotel is clean comfortable but really only suitable for airport stay. Nothing else to do. Room service was a average. Pricey and limited choices. Very convenient for before or after a flight but not suitable for a Paris stay.
4 out of 5
Recommended
for Everyone
by A verified traveller

Bon hotel

Posted 01-Jan-2015
C'est un tres beau hôtel, la vu sur les piste cest sympa là chambre était belle rien a dire apar au sujet de la sonoriter on entend tout ce qui se passe chez le voisin donc tres mal isolé pas d'intimité. Je suis rester une journée donc c'est pas grave. .. en globalité bon.sejour !!
3 out of 5
Recommended
for Everyone
by A verified travellerfrom philippines

We love our suite double bedroom,huge but ni wifi:

Posted 29-Dec-2014
Cons: Wifi please in the room not at the lobby
Nice breakfast and staff but fir a suite room,we dont have wifi in the room unless we pay extra
5 out of 5
Recommended
for Everyone
by A verified travellerfrom uk

nice hotel close the airport

Posted 29-Dec-2014
Pros: This hotel was very conveniently located to Charles de Gaulle airport. There was a free shuttle to take you there. The room was large, comfortable .
Cons: nothing
Location: close the airport
Outstanding! Great and friendly service. The room was large and spotless. The complimentary breakfast was fabulous. All of the service was prompt and courteous. I will recommend this hotel to friends and colleagues looking for lodging at Paris airport.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom poses

Hôtel très bon

Posted 18-Dec-2014
Pros: Cadeau de nos parents pour notre mariage.
Location: A proximité de l'aéroport.
Grande chambre. Propre. Personnel très gentil. Le dîner était bon et très bon petit déjeuner. Service ras. Pas un bruit. C'est la première fois que nous séjournions dans ce genre d'hôtel. Nous avons apprécié. Une nuit car nous nous sommes envolés pour notre voyage de noce. Encore merci.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Santa Fe, NM

Overnight stay prior to departure to USA

Posted 23-Nov-2014
Pros: Hotel staff was exceptionally helpful.
Cons: Nothing
Location: Very convenient to Charles de Gaulle and comfortable hotel.
My family and I had two rooms for a one night stay prior to departing the next morning for the USA. The hotel is great, but the best part of our stay was the helpfulness of one particular staff member named Omar. On the morning of our departure we got caught in the AirFrance pilot's strike and our flight to Houston, TX was abruptly cancelled. Omar took personal charge of our luggage at the hotel, while we went to Charles de Gaulle Airport to try to arrange an alternative flight. We did manage to arrange an alternate flight with a rather short time span to board. Omar quickly brought us our luggage, and we made the flight on time. We were very grateful to Omar for his outstanding service, which far exceeded any of our expectations.
2 out of 5
by A verified travellerfrom Florida

Nice hotel, but lacking.

Posted 10-Nov-2014
Pros: Location
Cons: Guest services, politeness, and the food!!!
This was the one disappointments of an overall excellent trip to Europe. While the hotel itself was good, the services seems quite lacking. The food at the hotel resturant was some of the worst I've had at a major hotel chain. Guest services seems to be hit and miss...and very confusing at time (no one really knew times for airport shuttles services ... and didn't quite seem to care if they got time wrong).