Ratings based on 903 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
90% of guests recommend
4.5 Room cleanliness
4.1 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom San Francisco, CA

Decent hotel but could be better

Posted 28-Mar-2015
Room is spacious and clean. Things are well organized. However, staff is not that friendly. Having to pay for internet in this age and era seems inconvenient.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Houston

the perfect location for an overnight stop at CDG

Posted 25-Mar-2015
Pros: proximity to CDG airport and quality of service.
Cons: nothing
Location: I did not have much time, I arrived at 11 PM and left at 9 AM.... The hotel is practically on the top of the RER terminal for a Paris quick tour.
Got to the hotel at 11 PM, took the hotel less then 5 minutes to get me in my room set and ready for a good night sleep.... woke up 1:30 hour before my flight and took me literally 15 minutes to be at the departure gate using the hotel airport shuttle... and yes you could walk less then 3 minutes to take the CDGVal (the inter-terminal CDG train).... if you are transiting by CDG, for an overnight stay in Paris.... this hotel is the perfect choice....
Comment from Hotel Management
27-Mar-2015 by K.Lemaitre, Hotel Management
Dear Guest, Thank you for taking the time to share your opinion with other travelers. We are very happy to hear you had a nice stay with us and that you enjoyed our perfect location! . We look forward to welcome you back again soon. Kind Regards ,Guest Relations Dept.
1 out of 5
by A verified travellerfrom Montreal

Be extremely careful of extra charges

Posted 24-Mar-2015
I stayed one night at the Paris Hilton with my teenage son who used the hotel WIFI for a couple of minutes. In the morning prior to departure I had an invoice for 37EUR. 25EU for the use of the WIFI and two charges of 6EU each for the use of the minibar. I have no idea how they determined the minibar use because no hotel employee ever entered the room. In any event we never used the minibar so the charges were in error (and are supposed to be reversed - we'll see). As for the WIFI, no one ever told us that there would be a charge. Perhaps my son saw something when he used the system, but I never checked because we had to leave. I would have thought that an significant special charge for a service which (in my experience anyways) universally free would merit a warning at the front desk upon check-in. When I complained, they said there was nothing they could do and that it was the manager's decision.
5 out of 5
Recommended
for Everyone
by A verified traveller

wonder and close to airport

Posted 10-Mar-2015
no issues making a flight, very close to all of the gates
Comment from Hotel Management
12-Mar-2015 by K.Lemaitre, Hotel Management
Dear Guest, Thank you for choosing the Hilton Paris CDG Airport . I was very pleased that you found the hotel ideally located for the airport and to see the great scores given ! We look forward to welcoming you upon your next travels ! Best regards.Guest relations Dpt.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Guadalajara

Nice option to conecting flights

Posted 10-Mar-2015
Pros: Brekfast was good, free shuttle to terminals, free shuttle to mall,
Cons: offer free wifi!!!
Location: nothing near at all
this hotel and mayb all of them is in TERMINAL 3, consider that you need to move there, the have shuttles, trains, not big problem Nice instalation, nice breakfast, excelent staff
Comment from Hotel Management
12-Mar-2015 by K.Lemaitre, Hotel Management
Dear Guest, Thank you very much for sharing your experience at the Hilton Paris CDG Airport. We are very happy to hear you had a very good stay at the hotel . We hope to welcome you back in our property in the near future. Kind regards Guest Services Dept
5 out of 5
Recommended
for Business Travellers
by A verified travellerfrom Cleveland, Ohio

Good service. A little slow at checkout.

Posted 09-Mar-2015
I sent an email to the hotel, explaining my great pleasure with the service I received from Jamal who took me to my terminal.
Comment from Hotel Management
12-Mar-2015 by K.Lemaitre, Hotel Management
Dear Guest, Thank you very much for sharing your experience at the Hilton Paris CDG Airport. I was delighted to learn that your visit with us was a pleasant one and particularly to read that Jamal was very helpful. Your kind comments have been communicated to him and they will further help us to motivate our staff members to keep this high level of service. We look forward to welcoming back soon to the hotel. Guest relation Dpt.
5 out of 5
Recommended
for Everyone
by A verified traveller

tres bel hotel

Posted 07-Mar-2015
Pros: tout
Cons: aucun ...juste continuer a le maintenir dans cette qualite...
Location: Roissy
j'ai deja sejournee a qlqs Hilton aux USA mais la qualite de celui de Roissy est bien meilleur, tout etait parfait ... et tres pratique entre 2 avions mais aussi pour aller faire un tour dans le centre de Paris car un rapport qualite et prix dans Paris comme celui de Roissy serait inabordable .Merci de maintenir votre hotel dans cette qualite, c'est tres appreciable et je reviendrais. M.D.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Sydney

Nice hotel close to Airport

Posted 24-Feb-2015
Pros: Large comfortable room and bedding. Bathroom was large.
Cons: Nothing to complain except for very expensive mini bar. 6 Euros for a can of orange juice. Did not see a price list in the room.
Location: Saw notices of a free shuttle to a shopping centre near by departing and returing from CDG airport.
We had a last minute stay at this hotel due to flight issues. Has free shuttle bus pick up and drop off from airport whcih depart every 15mins from 7am, otherwise a short walk from Terminal 3. Service was good with staff being very polite. Room was spacious and so was the bathroom. Overall was an enjoyable night stay. Only thing I was disappointed was the very expensive mini bar. Did not see the price list in the room. The min bar has auto sensors which register once the item is removed from the fridge.
Comment from Hotel Management
12-Mar-2015 by K.Lemaitre, Hotel Management
Dear Guest, Thank you for choosing the Hilton Paris CDG Airport for your stay, and thank you for writing your feedback. I am delighted that you enjoyed your stay. I look forward to welcoming you to the hotel soon. Yours sincerely, The Guest relations team.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom m

Posted 24-Feb-2015
In airport, staff very helpful, the shuttle driver a gentlman. Best Paris airport
Comment from Hotel Management
12-Mar-2015 by K.Lemaitre, Hotel Management
Dear Guest, Thank you very much for your recent stay at the Hilton Paris CDG Airport I will share your nice comments with all the members of our staff and especially with the drivers team ! I look forward to welcoming you back to the hotel very soon . Yours sincerely, The Guest relations team.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Brisbane

Close to terminals, convenient location

Posted 23-Feb-2015
Up to usual "Hilton standards", however my shower was dirty and my toilet sounded like it was going to shoot off the wall after flushing, but that was only my room. Overall nice stay, friendly staff, generally clean and well kept and great location. Free shuttle was punctual and easy to use