Ratings based on 42 Verified Reviews

They paid and stayed. We double-checked.
2.3 out of 5
76% of guests recommend
2.5 Room cleanliness
2.9 Service & staff
2.5 Room comfort
2.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Business Travellers
by Mchelle

This traveller left a rating score only Posted 05-Nov-2014 on Hotels.com
4 out of 5
Recommended
for Personal Event
by Benny Gravesfrom Arlington Texas

Posted 25-Oct-2014 on Hotels.com
It was a great deal without the headaches, the management was friendly.
1 out of 5
Recommended
for Business Travellers
by Nancyfrom ma

bad experience

Posted 24-Oct-2014 on Hotels.com
Didn't even offer enough towels and people outside were concerning
2 out of 5
Recommended
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 11-Oct-2014 on Hotels.com
2 out of 5
by A verified travellerfrom Des Moines, IA

Not the best Grand Rapids has to offer.

Posted 10-Oct-2014
Pretty disappointed. The room didn't have an iron/ironing board which I thought was pretty standard these days so I was a tad wrinkly for my meeting the next day. Also no coffee maker in the room or functioning TV remote. The continental breakfast was the worst I've ever seen and was comprised of two options, cereal or bread. There was nothing to put on the bread (that's right, dry bread for breakfast). I consider myself a low standard hotel patron often enjoying 1 & 2 star hotels with ease, but I won't be back to this one.
3 out of 5
Recommended
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 07-Oct-2014 on Hotels.com
1 out of 5
Recommended
for Families
by Donnafrom mokena il

never again

Posted 04-Oct-2014 on Hotels.com
It was awful. The temp was in the 80s and no air conditioning. It might have been ok had we been told at check in that the air had been turned off since it had been cooler previously and their system is old do you cannot have air once the heats has been turned on. So you go in the room and think your turning on air and it's heat. Checked out at midnight.
2 out of 5
Recommended
for Overnight Stay Before Destination
by Margaretfrom Michigan

A bit noisy

Posted 01-Oct-2014 on Hotels.com
Area is a bit noisy, there is a gas station across the street, and a highway next to/ behind the hotel. Room did not have a tub, instead it had a half round shower that anyone over 5'10 and 200 pounds prob won't fit into. no elevator, only stairs, outside entrance doors for all rooms. Room was clean. breakfast was toast/coffee. Hotel is cheap and old, but bed was comfortable. If you have $25 more, go to the Baymont-- full hot breakfast, full bathroom, new hotel, nice rooms with fridge/micro and a pool/exercise room.
2 out of 5
Recommended
for Personal Event
by maryfrom grand rapids

Posted 30-Sep-2014 on Hotels.com
I just needed a bed for the night lack of a/c was horrible. windows opened but no screens and the area looked a little sketchey
1 out of 5
Recommended
by Charlenefrom Wisconsin

Last resort hotel

Posted 24-Sep-2014 on Hotels.com
Would only sdtay if I can't afford better