Ratings based on 34 Verified Reviews

They paid and stayed. We double-checked.
2.2 out of 5
71% of guests recommend
2.4 Room cleanliness
2.9 Service & staff
2.4 Room comfort
2.0 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travellerfrom Des Moines, IA

Not the best Grand Rapids has to offer.

Posted 10-Oct-2014
Pretty disappointed. The room didn't have an iron/ironing board which I thought was pretty standard these days so I was a tad wrinkly for my meeting the next day. Also no coffee maker in the room or functioning TV remote. The continental breakfast was the worst I've ever seen and was comprised of two options, cereal or bread. There was nothing to put on the bread (that's right, dry bread for breakfast). I consider myself a low standard hotel patron often enjoying 1 & 2 star hotels with ease, but I won't be back to this one.
1 out of 5
by Charlenefrom Wisconsin

Last resort hotel

Posted 24-Sep-2014 on Hotels.com
Would only sdtay if I can't afford better
4 out of 5
for Business Travellers
by cathfrom OH

Not bad, just disspointed

Posted 21-Sep-2014 on Hotels.com
it was good except after 9p the internet got turned off and their excuse internet issues, maybe they do not know, it will tell you when its having problems and when its turned off.. therefore I did not get any of my work finished, their internet cut's it off they need to say limited access til 9p on their ad's.
2 out of 5
by A verified travellerfrom Grand rapids

Air conditioning

Posted 20-Sep-2014 on Hotels.com
It's was warm in the room and the air conditioner did not cool or circulate the air at all.
1 out of 5
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 14-Sep-2014 on Hotels.com
2 out of 5
for Personal Event
by Fredfrom East Coast

Posted 24-Aug-2014 on Hotels.com
A little noisy during the evening and into the night. Residual smoke smell in the room. Hotel is within a short drive (1-2 miles) of several restaurants and shopping destinations.
1 out of 5
by A verified travellerfrom houston, texas


Posted 12-Aug-2014
Pros: location
Cons: the only thing not to be improved was the man behind the desk he was very nice. Other than that everything needs to improve.
Location: close to the expressway
The floor in the bathroom turned to mud when it got wet, it was so dirty when you wiped your feet getting out of the shower the towel was BLACK.. The room stunk and we went and bought a candle and air freshener for the 3 rooms we rented. The comforter had cigarette burns in it even though they are non smoking rooms. At 8 or so the staff is running around outside yelling back and forth. This is just a horrible place period. Do not waste your money here sleep in your car you will get a better nights rest and it won't flat out stink..
2 out of 5
by Janefrom Wisconsin

Hotel condition/breakfast was awful

Posted 12-Aug-2014 on Hotels.com
We were very disappointed in this hotel. It was run-down with none of the normal amenities. The breakfast consisted of dry cereal/milk, slices of bread, and some fake o.j. The security camera in the office was constantly scanning the property and we suspected that there had been criminal activity in the area. Even though the room was listed as non-smoking, it still had a smokey smell to it. Had it been earlier in the evening, we would have gone elsewhere.
2 out of 5
for Golf
by A verified traveller

Posted 10-Aug-2014 on Hotels.com
Good only because of price.
2 out of 5
by A verified travellerfrom grand rapids mi


Posted 05-Aug-2014
OK not much secerty We didn't feel safe there Too much for room