Ratings based on 512 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Reasonably priced, accessible hotel

Posted 15-Mar-2015
Pros: Low key and reasonably priced but very functional.
Location: Large department store and other things right next door if you can't walk into main part of town.
Stayed for one night with car. Free parking and easy to get to. Staff was very pleasant and although the hotel is not fancy, the room is nice and clean. Free Wi-Fi. Breakfast was OK and convenient but not spectacular. Was an easy 15 minute walk into main part of Galway, saving the necessity to drive in or cab in.
2 out of 5
by A verified travellerfrom london

Cold and uncomfortable and noisy.

Posted 10-Mar-2015
Our room was next to and opposite a hen party, not very nice when away for a romantic weekend, it was also cold, the warm air heating was very noisy, the bed was very uncomfortable, hard ridge through middle, the towels were inadequate, no bath plug, no fridge, limited spa, pay for sauna.
4 out of 5
Recommended
for Everyone
by A verified traveller

Friendly staff.

Posted 02-Feb-2015
Overall, an enjoyable stay and reception staff were friendly and helpful.Breakfast could have been better; not much variety, food ran out and not great quality. Towels were changed after one day's use even though we followed the instructions to reduce unnecessary laundry in favour of the environment.
4 out of 5
Recommended
for Everyone
by A verified traveller

reasonable place to stay

Posted 24-Jan-2015
Room nice and comfortable but a bit cold and a bit of road noise as well. Tried the air con but very noisy.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom BNE

A Good nights sleep!

Posted 02-Jan-2015
I travelled through Galway with 2 Children, a teen and a 6 year old. We had a fabulous nights stay at the Pillo. Staff were very helpful and friendly. Food was good and room warm and comfortable.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom meath

Pure comfort

Posted 31-Dec-2014
The room was spacious, bed very comfortable. The hotel is in a great location. You will walk to the shopping centre in 5 minutes and city centre only another 7 or 8 minutes. We had a spa and it was the best experience ever the staff were great, not only with there work but great sense of humour. We ate on hotel at the bar and food was lovely also, again the lady working in the bar was lovely also. We stayed for girlfriend birthday on the 28/12 and we loved it.
4 out of 5
Recommended
for Everyone
by A verified traveller

Pillo stay

Posted 23-Dec-2014
Pleasant accomodating staff, lovely to the kids. A clean comfortable room. Free parking. Nice breakfast. Would stay again.
5 out of 5
Recommended
for Families
by Ann

This traveller left a rating score only Posted 23-Dec-2014 on Hotels.com
4 out of 5
Recommended
for Couples
by A verified traveller

Room appearance

Posted 22-Dec-2014 on Hotels.com
The room was just like in the pictures. While the heater was quite loud, the adjustable control panel ensured our highest comfort.
4 out of 5
Recommended
for Getaway With Friends
by A verified traveller

Great Hotel

Posted 20-Dec-2014 on Hotels.com
I stayed there for one night ~ with a friend and I thought the hotel was very beautiful and spacious. I enjoyed myself