Ratings based on 393 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller from LondonN

Nice that there is a spar shop beside hotel

Posted 21-Oct-2014
Pros: nothing special about it.
Location: bit of a walk from town if weather is bad , buses every 30 mins, traffic heavy.
Overall the hotel was pleasing, Had only one dinner there as I was disapointed with the meal which was not worth the price.
5 out of 5
Recommended
for Everyone
by A verified traveller from London

Wonderful

Posted 16-Sep-2014
Pros: The warm friendly feel.
Cons: Nothing
Location: 10 minutes away from the town centre which is brilliant !
I stayed here and the service, staff, and rooms were second to none. Nothing was to much bother for anyone and I just cannot fault the hotel at all.
5 out of 5
Recommended
for Everyone
by A verified traveller

Friendly hotel close to town

Posted 09-Sep-2014
Good hotel. Lovely staff and everything you need for your stay. Good location to get to by car and a 10 min walk to the city centre!
3 out of 5
by A verified traveller from Dublin

Friendly

Posted 17-Aug-2014
Staff were lovely couldn't fault them at all, beds and pillows were so uncomfortable we stayed for 3 nights and not 1 decent night did we have, our room was over a petrol station and facing a main road. We ate in the bar the first night and my chicken came out burnt. The best thing about our stay was the staff.
4 out of 5
Recommended
for Everyone
by A verified traveller from LondonA

Nice Hotel just outside Galway centre

Posted 13-Aug-2014
Pros: Comfortable and friendly with everything working (PCs, wi-fi, lifts etc) Reasonably priced and convenient for centre.
Cons: Could have a more 'homely' feel. Bar food we had was perfectly good, Burgers excellent but other more exotic meals lacked a little something.
Location: Area around is mixed with Petrol station, cheap outlets and bike shop. Dunnes stores and large Tesco nearby. Good bus to city.
Modern, comfortable Hotel on edge of an out of town shopping area that is very convenient for Galway centre. Excellent breakfast and staff were friendly, helpful and professional. The hotel feels geared up for the conference market and business traveller, although there were lots of families and holidaymakers during our stay in August.
4 out of 5
Recommended
for Everyone
by A verified traveller from London

Our first trip to Galway

Posted 11-Aug-2014
Pros: The staff were all very welcoming and helpful, and the breakfast was always hot and plentiful whatever time you went down.
Cons: The room did get quite hot of a night and the air conditioning didn't really make much difference. Fans were provided but far too noisy to use.
Location: See previous experience comments.
We flew from Heathrow to Shannon and got the coach to Galway (about £35.00 return for two adults), this was because we were only staying 3 days for the racing festival and would be having the odd drink so we didn't need a car. The bus journey itself took about 1:45, but it was quite pleasant taking in the villages and countryside on route so the time passed without notice - all very smooth, bus pick up and drop off right outside the airport. Although we went predominantly for the racing we do like to combine our trips with some sightseeing, however, in this respect the City was a little disappointing. The Spanish Arch, Cathedral and Eyre Square wouldn't qualify as must see experiences and although you have the hustle and bustle of Quay Street and the Latin Quarter offering the opportunity to take in some traditional music (a must) this can all be done in a day. Please don't be put off by my views of the City experience, merely putting into perspective what it has to offer. I have been to different parts of Ireland on many occasions and love the place. I even plan to take my car over on the ferry to tour for a month at some point in the not too distant. The thing to be mindful of is that the worthwhile sightseeing is outside the City so you do need a car for that. Alternatively my advice would be to book one of the many guided tours on offer which are always worth the money because you get a professional commentary providing historical background.
3 out of 5
by A verified traveller from w

Immaculately clean hotel

Posted 09-Aug-2014
Staff very friendly and helpful, unfortunately air conditioning was broken leading to room being uncomfortably hot and making a very poor nights sleep
4 out of 5
Recommended
for Everyone
by A verified traveller from Newfoundland, Canada

Nice hotel

Posted 01-Aug-2014
Pros: After along day driving, the spa was a great benefit! Location was good, a bit of a walk to downtown area. Restaurant/Reception staff were friendly.
Cons: We found it a bit tricky to get in there so perhaps extra signage as that round about is overwhelming for first time visitors.
Location: The Cathedral was beautiful and worth a visit, it was wonderful to celebrate mass there. Shopping was great, we loved the centrally located shops.
Spa was beautiful. Front staff/restaurant staff very friendly. We arrived late so just stayed at hotel to eat, food was good. Rooms were slightly smaller than some of the others we had but still very clean. Entertainment was just okay if we had more time, we would have gone downtown for local music.
5 out of 5
Recommended
by Sue from Kansas

Great Hotel in Galway

Posted 30-Jul-2014 on Hotels.com
Very nice hotel! The breakfast buffet is large, great variety, tastes wonderful and is included in your hotel fee! It's in the industrial area, but walking distance to a large shopping center and a 20 min or so brisk walk to the center of Shop Street, where the good shopping and Pubs/restaurants are. Would definitely stay here again!
4 out of 5
Recommended
by A verified traveller

review

Posted 29-Jul-2014 on Hotels.com
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