Ratings based on 76 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom NORTH WALES

THE HOTEL BY THE SEA

Posted 08-Mar-2015
Pros: THE LOCATION, ADJACENT TO THE OLD TOWN IN ONE DIRECTION AND THE PONIENTE BEACH IN THE OTHER.
Cons: THE EVENING ENTERTAINMENT. APART FROM CABARET ACT, PIPED MUSIC TO DANCE TO OR BINGO WOULD GET GUESTS INVOLVED. MANY LEFT HOTEL AFTER EVENING MEAL.
Location: SET ON SEAFRONT, MANY ROOMS WITH SEA VIEW. OLD TOWN ACROSS THE ROAD, MANY TAPAS BARS AND GOOD RANGE OF SHOPS. AT END OF PONIENTE BEACH PROMENADE.
OUR FOURTH VISIT TO THIS HOTEL AND JUST AS IMPRESSED THIS TIME. WE BOOKED A SEA VIEW ROOM BUT WERE PLACED ON THE SECOND FLOOR, WHICH, WHILST HAVING A SEA VIEW, OVERLOOKS THE ROOF OF THE BAR. A REQUEST TO MOVE TO A HIGHER FLOOR WAS MET WITH A SMILE AND AN IMMEDIATE MOVE TO THE FIFTH FLOOR - PROBABLY THE BEST VIEW IN THE HOTEL. STAFF ARE EXCELLENT, GREET YOU WITH A SMILE EVERY TIME THEY SEE YOU AND MEET ALL REQUESTS WITH AN IMMEDIATE RESPONSE. FOOD IS VERY GOOD AND VERY VARIED, AND PRICES IN THE BAR, ETC. EXTREMELY REASONABLE AND ON A PAR WITH THOSE IN THE REST OF THE RESORT. THE ENTERTAINMENT WAS NOT AS GOOD AS PREVIOUSLY - A NEW ANIMATIONS MANAGER DID NOT SEEM INTERESTED AND NEVER SPOKE TO US (OR ANY OF THE OTHER GUESTS) DURING OUR STAY, AND ENTERTAINMENT OFTEN DID NOT START UNTIL 10.00 PM WITH NOT EVEN PIPED MUSIC TO DANCE TO AT OTHER TIMES. HOWEVER, MANUEL, ONE OF THE BARMEN, WAS AN ACT IN HIMSELF - OBVIOUSLY THOROUGHLY ENJOYING HIS JOB AND HIS INTERACTION WITH THE GUESTS AND KEEPING US ALL IN STITCHES WHENEVER HE WAS WORKING. HOWEVER, WOULD THOROUGHLY RECOMMEND THIS HOTEL, AND WHILST WE WERE THERE, AT LEAST 50% OF GUESTS WE SPOKE TO WERE REPEAT VISITORS.
3 out of 5
Recommended
for Couples
by Robbiefrom NI

Value for money.

Posted 22-Feb-2015 on Hotels.com
Very good value for money hotel with reasonable food considering it was all included and good service. Pretty uncomfortable beds, but for the price paid you couldn't really fault the hotel.
5 out of 5
Recommended
for Couples
by A verified travellerfrom cumbria

Nice hotel close to the beach

Posted 22-Jan-2015
Pros: Friendly staff that aimed to make our stay pleasant. Very clean. Mainly adult environment not particularly set up for kids. Quiet at night(nolatebars)
Location: Close to all ameinities; beach, old town, shops, bus, train and drives into the mountains. Pleasant walks along the very clean beach.
We have stayed here before two years ago and it was still as good. All staff very polite and professional making for a good stay. Good value for money. Variety of food on the buffet and reasonably priced wines which are saved for you. Recommend seaview room definately worth the extra. Easy walk to old town along the prom. Car park a plus. Would definately stay again.
5 out of 5
Recommended
for Families
by kevinfrom plymouth

benidorm

Posted 02-Jan-2015 on Hotels.com
excellent we cant praise it enough
5 out of 5
Recommended
for Couples
by Annafrom Benijofar

Expats birthday break away..

Posted 15-Dec-2014 on Hotels.com
Teasmade was a nice touch....and the bubbly to my room for my birthday !!
5 out of 5
Recommended
for Getaway With Friends
by Tomasfrom Stockholm

Mycket bra läge

Posted 14-Dec-2014 on Hotels.com
En mycket trevlig övernattning på hotellet och en fantastisk dag i härliga Benidorm
5 out of 5
Recommended
for Getaway With Friends
by Tomasfrom Stockholm

Nöjda

Posted 13-Dec-2014 on Hotels.com
Bra hotell med 5 min promenad till gamla stan. 1 minut till stranden. Rent och bra service.
4 out of 5
Recommended
for Couples
by gysjefrom Haugesund

kjekt strandhotel

Posted 10-Nov-2014 on Hotels.com
Kjekt hotel med vennlig positiv hjelpsam personal .God mat kort vei til strand Litt trafikstoy.
5 out of 5
Recommended
for Couples
by Berit

This traveller left a rating score only Posted 09-Nov-2014 on Hotels.com
4 out of 5
Recommended
for Couples
by A verified traveller

Kleine kamer

Posted 04-Nov-2014 on Hotels.com
De dame bij het inchecken was erg kort en ongezellig een training in omgang met klanten zou goed zijn Verder een goed hotel