Ratings based on 25 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.8 Service & staff
4.2 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by Sue and Steve from Tamworth Staffordshire

Great Beach front Hotel, friendly staff!!

Posted 08-Jun-2014
Pros: The friendly staff, good food, brilliant facilities and great location
Cons: Nothing - first class hotel with first class friendly staff!
Location: The Hotel is situated right on the beach and in the middle of the bay which makes it extremely accessible for the seafront, bars, shops and nightlife.
We had never been to Benidorm before so we a little apprehensive of what we may find but we needn't have worried. We had a lovely restful break with days spent on the glorious sandy beach and evenings spent visiting the many bars and restuarants close by. The weather was just perfect and the clear blue sea was gorgeous. Old Benidorm offered some beautiful old buildings and the square was particularly stunning. Overall a very nice break that has left us rested and relaxed!!!
3 out of 5
by Jo D

Nothing Marvellous

Posted 17-May-2014
Pros: Location
Cons: Lots--see note
Location: Would not suit young people.
There are good things to say about this hotel. Its location--Excellent, in the heart of Playa Poniente. (Anyone under 40 should probably avoid Playa Poniente, by the way). The staff were on the whole friendly--regrettably the very last staff member I had contact with brought down my score in this regard. On the other hand, the food was pretty mediocre. I was on media pension, got sick of the boring food and was glad to come home and eat my own cooking. The hotel is in Spain, so the kitchen follows the Spanish practices of putting meat into everything, even the "vegetarian" option, and serving everything at tepid temperature. I stayed there in May, I would hate to see the buffet chaos at high season. And the beds--again Spanish style, they were hard as the floor. Supply of things like towels, shampoo etc was quite inadequate for two people. I suspect they put us into a single room! We didn't have a sea view, so all we saw (and heard) was the traffic on Jaime 1 avenue. All in all, I didn't feel this hotel provided great value for money, and I doubt they'll be seeing me again there.
3 out of 5
for Everyone
by Helen from Cumbria

Good Location next to Beach

Posted 14-Jan-2014
Pros: Best thing about the hotel was the location.
Cons: Unfortunately like many hotels the walls were paper thin and we were disturbed by the TV in the adjacent bedroom on late at night.
Location: Next to the beach and the excellent Benidorm promenade. Less than five minutes walk to the Old Town.
This is hotel is at the quieter end of Benidorm but still really close to the Old Town and the beach. We were there in the winter months so the majority of guests were like us pensioners! We only stayed a few days as this was our first visit to Benidorm and we were really just passing through. Many of the guests though had been there for 3 or 4 weeks.
4 out of 5
for Everyone
by A verified traveller from lancashire

Xmas break

Posted 04-Jan-2014
Pros: Great staff, clean rooms good location
Cons: The road was a little noisy, double glazed windows would have helped
Location: Right next to the beach, in a nice location, 5 minute walk to all the shops & tapas bars, well out if the way if all the noisy English bars.
The staff were very helpful & friendly. The hotel was very clean our room was cleaned daily. We only stayed for breakfast there was a good variety of food for all tastes. I would recommend the hotel, it was in a great location for us just a 5 minute walk from all the tapas bars, which are well worth a gist
5 out of 5
for Everyone
by Fran from uk


Posted 14-Dec-2013
Excellent location Staff very helpful Room superb But ask for a sea view on the top floor Food was superb as was the entertainment Can't find anything negative A definite plus Never been to Benidorm before or used this hotel chain Will definitely book again next year
5 out of 5
for Everyone
by A verified traveller

Superb hotel very close to beach

Posted 30-Oct-2013
Hotel very handy for all local activities and beach Lovely and clean and comfortable with friendly staff
4 out of 5
for Everyone
by Dee from london

Lovely hotel overlooking the beach

Posted 20-Oct-2013
Pros: The location and not too noisy.
Cons: The mattresses are uncomfortable.
Location: Very lose to the beach and old town shopping and the point.
We had a fantastic stay at the hotel.The food was excellent and the menu was varied to suit all tastes.The staff were very helpful and friendly.The evening entertainment was also enjoyable It is important to let customers know that the wifi signal strength is not brilliant in the bedrooms. The bar area has a good signal if you have to do any work. We will be going back to the same hotel next year
4 out of 5
for Getaway With Friends
by Andrew from London

Small and friendly

Posted 23-Sep-2013 on Hotels.com
In an ideal sea front location and on one of the main routes in the City this relatively small hotel provides a comfort and service above expectation. Breakfast was excellent and all of the hotel staff friendly and helpful.
4 out of 5
by Ian from Preston from UK

Comfortable overnight stay

Posted 23-Jul-2013 on Hotels.com
Stayed over one night to accommodate a night out in Benidorm during our Spanish villa holiday. Hotel was clean and comfortable and the view from our beach-facing room was good - however, the view to the rear of the hotel is not as pretty. Car parking wasn't easy as the small hotel car park was full and we ended up parked in the street overnight. The hotel pool isn't the largest, but the hotel is only 150 metres from Poniente Beach. Handy for a walk into the Old Town, where we ate that night. Breakfast was buffet style, but plentiful and well cooked and served until 10.30 am. On the downside, some of the bathroom fittings were getting a little tired, but functioned well enough. Overall a decent experience, but I do prefer the facilities at Benidorm Melia at the Rincon end of Levante and both are aclassed as four star.
5 out of 5
for Everyone
by A verified traveller

Clean, friendly and good location

Posted 22-Jun-2013
Pros: Very good location
Cons: Need more drawer space, full length mirror and electric plugs by dressing table unit
Location: Near beach, shops and night life
Had a great break with my friends. We only had breakfast but it was very nice and lots of choice. Hotel very clean and staff very helpful and friendly. Right on top of the beach, shops and bars. Swimming pool very good. Will be booking to go back again next year.