Hotels.com is rolling out revamped Hotels.com Rewards programme with a new rewarding benefit

Hotels.com is introducing an updated loyalty programme in the UK, Hotels.com^® Rewards, offering members £100 in Hotels.comCash™ after every 10 eligible hotel nights. The rollout, which runs between 8 April and 8 May 2026, brings back a simple way for Hotels.com members to collect rewards: stay 10 eligible nights and get £100 back to put towards future stays. 

Hotels.com aims to make its loyalty experience clear and flexible, where £1 in Hotels.comCash equals £1 and can be redeemed on hundreds of thousands of hotels. 

“Contrary to what has become the norm across much of the travel industry, loyalty programmes don’t have to be complicated. They should not feel like homework. Travellers tell us they want rewards that feel simple and easy to understand, so that’s what we set out to do,” said Hotels.com general manager Hari Nair. “It’s a simple construct: stay 10 nights and get £100 back to put towards future stays at any hotel and at any time. No blackout dates or complicated maths required. These are your rewards and you should get to use them.” 

Hotels.com Rewards is free to join. Customers currently enrolled in the previous loyalty system, One Key, will be transitioned to the new programme automatically, with no loss of any rewards or tiers already earned.   

In addition to earning £100 in Hotels.comCash after every 10 eligible hotel nights, Hotels.com Rewards members also unlock exclusive discounts and perks.  

With Member Prices, members get discounts of at least 10% off hundreds of thousands of properties worldwide. Savings increase with each tier, with Silver members getting 15% or more off and Gold or Platinum members receiving 20% or more off at selected hotels. Silver, Gold and Platinum members also enjoy added benefits at VIP Access properties – hotels that consistently meet higher standards of services – where perks may include free breakfast or room upgrades.  

The Hotels.com’s Save Your Way feature gives travellers further flexibility, allowing them to save instantly at the time of booking with their member price discount or choose to bank those savings as rewards for future use.  

For full details on Hotels.com Rewards and to start earning Hotels.comCash, head to uk.hotels.com.  

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Notes to Editors 

• Eligible booking: travellers can reach their 10 eligible nights either in a single booking or across multiple stays in hotels or holiday homes available on Hotels.com, provided the average nightly cost in a booking is at least £75, including taxes and fees and excluding any nights paid with Hotels.comCash™ or coupons.  

• £100 in Hotels.comCash is added to the member account within 3-35 days after the 10^th night stay. The Hotels.comCash is held as pending until the 10th night is stayed and confirmed.  

• After the £100 in Hotels.comCash reward is added to the member’s account, they can choose how much to apply at checkout, using it all at once or spreading it across future stays, with any remaining balance kept in their account. 

• VIP Access perks are subject to availability and they are tier-dependent. A perk is available to Silver, Gold and Platinum tiers, but perks such as room upgrades are only available to Gold and Platinum members. 

• Member Prices are available on eligible properties. Terms and conditions apply – see here for details.