French Pyrénées Waterpark Holidays

My late arrival was no problem, property has everything I need for short stay (room plus breakfast) didn't need the kitchen option this time. Just across from rail and bus stations, well lit area at night. As solo female traveller that's a priority. No time for the spa this visit but on previous visits I can recommend a soak in the jacuzzi to get rid of travelling aches.

The staff were great and location is very good

Had an excellent time ,staff are very friendly and helpfull . We stayed over Cristmas and we were surprised finding a christmas card and chocolate in our room. I definetly recomand the hotel in the centre of Toulouse. I would deffinately come back to the Le Grand Balcone Hotel. Two very happy customers.

Résidence de Diane was a charming and cozy place to stay. The gardens were beautiful and gave us tropical vibes. Raphael at the front desk was super friendly and apologetic about not being able to put our large family in adjacent suites as requested. One of our rooms had to be switched and they could only give us the largest suite which turned out to be an upgrade, so we liked it. It had two bedrooms, a spacious living room, full kitchen, bathroom, laundry room (washer/dryer), 3 TVs, sunny deck with a table, chairs, and sunbrella, plus drying racks, perfect for our needs. The second suite was smaller but very cozy, townhouse-style with a mezzanine and its own little patio. We loved the AC as it was very hot, the natural light, nice breakfast buffet, friendly housekeeping, cool gym, and pool area with loungers. It’s close to a bus stop and walking distance to Lidl and nice dining options. A few things could be improved: the large suite was echoey and a bit bare (a rug would help!), the kitchen lacked basics like dish soap, sponge, paper towels, and cooking tools like spatulas or cooking spoons. Only one dishwasher pod and one dishcloth were provided. In-room coffee pods weren’t great and kinda hard to use. No pool towels, and the pool isn’t super kid-friendly, there’s no shallow end, and the deck could use some TLC. A playground on the premises would’ve been a great addition for families. Still, we enjoyed our stay and would happily return again!

Clean room, Staff is great, Family-friendly

Had an excellent time ,staff are very friendly and helpfull . We stayed over Cristmas and we were surprised finding a christmas card and chocolate in our room. I definetly recomand the hotel in the centre of Toulouse. I would deffinately come back to the Le Grand Balcone Hotel. Two very happy customers.

Beautiful facility, staff was very friendly and helpful, interesting neighborhood and walking distance to Notre Dame.

Location is perfect. Staff is great - very friendly, helpful, and welcoming. Rooms are typically European-sized. Beds are comfortable. Really appreciated the complementary water dispenser - still or carbonated. Just a delightful stay.

Had an excellent time ,staff are very friendly and helpfull . We stayed over Cristmas and we were surprised finding a christmas card and chocolate in our room. I definetly recomand the hotel in the centre of Toulouse. I would deffinately come back to the Le Grand Balcone Hotel. Two very happy customers.

I have absolutely nothing bad to say about this hotel. The room was spacious and clean. The staffs were so friendly and helpful. The breakfast/brunch buffet was amazing with tons of selections for dessert. I will definitely stay here again if I’m in Toulouse.