Plantation Key Waterpark Holidays

Just amazing! We enjoyed every single minute - beautiful property and perfect location. Beach is wonderful - and the beach service was such a treat. Would love to return!

Everything was amazing- The accommodations, the property decor, the staff like Adrian and Chef Luis were very personable and welcoming. Our room was upgraded from partial ocean view to full as we were celebrating our 23rd wedding anniversary, so that was a nice touch. We would definitely book again.

From the moment I arrived, my stay was nothing short of amazing! I was greeted with a bellman (Alfred) ready to take care of my luggage and assist me to my suite. The front desk staff was always friendly, ready, and available to help with all my needs. Not to mention, a flute of prosecco and a glass bottle of water being presented to me at check-in. After taking a "awe" moment to look over my beautiful suite and the amazing balcony view, I was greeted at my room door, by room service with complimentary succulent chocolates and cold refreshing glass bottles of P66 water. Further, there were numerous amenities to take advantage of without leaving the resort. The cafe, poolside, and brunch spots were great. Moreover, Zenova spa and wellness dont owe me anything! They gave me exactly what I needed(Relaxation and Rejuvenation). Thank you Gabby and Ronald for a great spa experience. In addition, the complimentary sprinter van service was very useful to get to other destinations.

My complaint is that we were told only a couple days before our trip that the fire alarm would be going off from 9a.m-4:30p.m. for the week that we were there. Since it was only a couple days notice we decided to continue with the stay and just go to the beach or something during those hours. Well the issue is the alarms didn’t stop at 4:30. We heard them all through the nights and it constantly woke us and our children up. I reached out to the company a couple of times to fix it and got no acknowledgment or response. My husband finally took it upon himself to fix the issue so that we could get some sleep. Outside of this issue the site was safe and absolutely beautiful. It was well equipped and made us feel right at home.

AMAZING HOTEL!!!!!!!!!! seriously 5 star service and huge, beautiful, updated rooms! I will only stay here from now on! south beach's finest!

From the moment I arrived, my stay was nothing short of amazing! I was greeted with a bellman (Alfred) ready to take care of my luggage and assist me to my suite. The front desk staff was always friendly, ready, and available to help with all my needs. Not to mention, a flute of prosecco and a glass bottle of water being presented to me at check-in. After taking a "awe" moment to look over my beautiful suite and the amazing balcony view, I was greeted at my room door, by room service with complimentary succulent chocolates and cold refreshing glass bottles of P66 water. Further, there were numerous amenities to take advantage of without leaving the resort. The cafe, poolside, and brunch spots were great. Moreover, Zenova spa and wellness dont owe me anything! They gave me exactly what I needed(Relaxation and Rejuvenation). Thank you Gabby and Ronald for a great spa experience. In addition, the complimentary sprinter van service was very useful to get to other destinations.

Staff was very friendly and informative of all amenities

The Carillon exceeded my expectations. It was beautiful, the staff were incredibly friendly and knowledgeable, the spa ladies in the spa area, the most cheerful and helpful humans. There were so many wellness options. I had massages (Fabiana was amazing), facial that left my face looking 5 years younger and my favorite was the Ginger scrub! The ease to get a spot at the beach and the service there was also amazing. The food was top notch. The room felt like home. I will definitely go again and recommend for solo or couple travelers looking for a place you literally don’t need to leave for anything during your stay.

Great location and helpful staff.