Sumbawa Waterpark Holidays

The location is good close to Senggigi Beach and other popular beaches. The restaurant and breakfast are good. But the condition of the property is below what I was expecting. The lights in the room half working, the sliding window to the private pool not fully closing letting bugs come through, the plugs in the room half way screwed into the walls, the walls showing signs of humidity everywhere.... A bit of repairs needed for this hotel.

Was quite shocked. Upon checking in, served a welcome drink, which was great but after that was just downhill. No towels were in the room and tried to call the front desk but the phone was disconnected. It took hours to get the towels. Power outage continued for so long and occurred frequently. The color of water was terrible… even for 1 night, wasn’t rest at all…

We had a wonderful stay at Qunci Villas. We were upgraded from a sea view room to room 23, which had fantastic views. Food was fabulous, spa treatments very good. Due to travel problems we had to stay an extra night in another room in the garden area and at the far side of the resort. The room was lovely, but the noise from the local mosque was quite intrusive, especially at 5.10am! Earplugs were offered and of course local customs have to be respected, but if we had booked 4 nights in that room we would have been most disappointed. Overall, beautiful resort, excellent staff, lovely gardens and artwork, but choose your room carefully.

I gave the overall rating 4 stars only because I believe that the rooms could do with some level of updating, once this is done I believe that the hotel will be a 5 star resort. The staff who clean the rooms are brilliant and I would like to give a special shout out to Muskur, he was the one tasked to clean my room. He was just good and he took very good care of me during my stay. Overall the staff are warm and friendly and they go above and beyond to provide what you need. A massive thank you to the staff in the spa, they were very professional and very good at what they do. The restaurant staff were also great, my only complaint was that someone signed lots of alcoholic drinks on my room account, however the reception staff worked swiftly to remove this but a better system must be put in place to ensure that other guests are being honest as well as to protect other unsuspecting guests and the financial security of the hotel. I had a a wonderful time and I would definitely visit again and recommend it to others. Thank you Holiday Resort.

This property was enjoyable from the staff, the excursions, the massages and food. I would highly recommend the destination and location to anyone.

While the room and staff were very good. We were placed on level 5 which was below the pool and bar, which plays loud music all day and late into the evening which we could hear in our room. Note go for a sea view room as the Mountain View we had had the mosque just down the road and you can hear the morning sunrise prayers. (Which we did not mind as you are in a Muslim country). We also did not get the VIP services promised by Expedia

We had a wonderful stay at Qunci Villas. We were upgraded from a sea view room to room 23, which had fantastic views. Food was fabulous, spa treatments very good. Due to travel problems we had to stay an extra night in another room in the garden area and at the far side of the resort. The room was lovely, but the noise from the local mosque was quite intrusive, especially at 5.10am! Earplugs were offered and of course local customs have to be respected, but if we had booked 4 nights in that room we would have been most disappointed. Overall, beautiful resort, excellent staff, lovely gardens and artwork, but choose your room carefully.

Really nice experience. The hotel is spotless. The staff were so friendly and welcoming. The food was amazing with a great breakfast spread. They had several cool pools and a convenient pier for taking tours.

The location is good close to Senggigi Beach and other popular beaches. The restaurant and breakfast are good. But the condition of the property is below what I was expecting. The lights in the room half working, the sliding window to the private pool not fully closing letting bugs come through, the plugs in the room half way screwed into the walls, the walls showing signs of humidity everywhere.... A bit of repairs needed for this hotel.

I gave the overall rating 4 stars only because I believe that the rooms could do with some level of updating, once this is done I believe that the hotel will be a 5 star resort. The staff who clean the rooms are brilliant and I would like to give a special shout out to Muskur, he was the one tasked to clean my room. He was just good and he took very good care of me during my stay. Overall the staff are warm and friendly and they go above and beyond to provide what you need. A massive thank you to the staff in the spa, they were very professional and very good at what they do. The restaurant staff were also great, my only complaint was that someone signed lots of alcoholic drinks on my room account, however the reception staff worked swiftly to remove this but a better system must be put in place to ensure that other guests are being honest as well as to protect other unsuspecting guests and the financial security of the hotel. I had a a wonderful time and I would definitely visit again and recommend it to others. Thank you Holiday Resort.

This property was enjoyable from the staff, the excursions, the massages and food. I would highly recommend the destination and location to anyone.