Gibson Island Waterpark Holidays

Great hospitality and amenities

Property is clean but well overdue for updates. The room was old and dated. It had a broken bathroom vanity and our AC was barely working. AC required multiple resets to get it to blow cold air, it was extremely loud when it turned on, and required to be reset multiple times throughout our 3 nights there. When informed of the poorly working AC, staff offered very minimal solutions. No on was on site to fix the issue, no room change offered and no compensation offered. No follow up was done with us to ensure that the issue had been fixed after we informed them we were able to reset our AC ourselves. Would definitely not stay again.

Great experience overall. Wonderful room - excellent bed, bathroom, amenities. Housekeeping missed the mark one just one day - But overall great place to stay

Very cool place in a great part of town! Loved the staff:)

Overall this place was fantastic, but there was one big problem. There's about a 1 inch marble lip on the floor transition from the bedroom to the bathroom area. Myself and other guests tripped over it repeatedly, badly bruising our toes and feet in general. One guy told me they put a bath towel over the transition to help cushion it, but I didn't hear that til Day 4 of a 5 day stay, with one toes possibly broken on my right foot. Seriously. Otherwise, this is a fantastic location and I would happily stay here again. Great food, staff, amenities, all 5 stars!

Overall this place was fantastic, but there was one big problem. There's about a 1 inch marble lip on the floor transition from the bedroom to the bathroom area. Myself and other guests tripped over it repeatedly, badly bruising our toes and feet in general. One guy told me they put a bath towel over the transition to help cushion it, but I didn't hear that til Day 4 of a 5 day stay, with one toes possibly broken on my right foot. Seriously. Otherwise, this is a fantastic location and I would happily stay here again. Great food, staff, amenities, all 5 stars!

Great experience overall. Wonderful room - excellent bed, bathroom, amenities. Housekeeping missed the mark one just one day - But overall great place to stay

Wonderful! Please share our thanks with all the staff!

Perfect Location, staff, amenities. Loved it

Excellent staff, great location. And they hooked us up with an upgrade

Nice and clean. Comfortable bed. Need trash cans. Very empty hotel so not a lot going on. Extra $40 parking for one night was ridiculous.

Property is clean but well overdue for updates. The room was old and dated. It had a broken bathroom vanity and our AC was barely working. AC required multiple resets to get it to blow cold air, it was extremely loud when it turned on, and required to be reset multiple times throughout our 3 nights there. When informed of the poorly working AC, staff offered very minimal solutions. No on was on site to fix the issue, no room change offered and no compensation offered. No follow up was done with us to ensure that the issue had been fixed after we informed them we were able to reset our AC ourselves. Would definitely not stay again.

Excellent staff, great location. And they hooked us up with an upgrade

Great experience overall. Wonderful room - excellent bed, bathroom, amenities. Housekeeping missed the mark one just one day - But overall great place to stay