Caqalai Island Ski Holidays

I do not recommend staying here at all. Our experience was absolutely terrible, and the biggest concern was the roaches crawling all over the food and dining areas. It was extremely unsanitary, and after seeing that, I refused to eat. To make matters worse, my friend asked for a glass with ice, and underneath the ice there was black debris and a piece of straw at the bottom of the glass. That was completely unacceptable and raised even more concerns about cleanliness. I also booked a massage shortly after we arrived, and unfortunately, that experience was just as disappointing. The towels used during my massage were stinky, oily, and dirty, and it honestly did not seem like they had been changed. The massage therapist was also discreetly on her phone throughout much of the massage. She would take long pauses, and when I was lying face up, I could see around the towel placed over my eyes and actually saw her using her phone. We had originally booked a 5-night stay, but we left on the second day because we simply could not stay there any longer. Unfortunately, we lost money because we were not refunded for the remaining nights. We were traveling with friends, and everyone in our group had the same terrible experience. At the last minute, we had to book rooms at the Radisson Blu, which was a completely unexpected and unplanned expense. Had I known our experience at Beachcomber would be anything like this, I never would have stayed there in the first place. Don’t get mislead

The property was wonderful. The rooms are large, well appointed, comfortable, and beautiful. We enjoyed the plunge pool, outdoor lounging area, beachside room, outdoor shower, tasty coffee in the room, rain shower, complementary beauty items, nightly turn down service with chocolates and stories to read, and so much more. The staff goes above and beyond to greet you and memorize your name. They go out of their way to accommodate your needs throughout the day. We did not get a chance to check out the spa. I did put in a last minute request but they didn’t get back to me till after we’d left. However, to their credit, since it was raining lots of people booked the spa.

Overall, enjoyed all aspects of property. Food was good, but not excellent, could be improved. Happy Hour was a bit of a misnomer...offered one special drink at same prices and no snacks.

The property was wonderful. The rooms are large, well appointed, comfortable, and beautiful. We enjoyed the plunge pool, outdoor lounging area, beachside room, outdoor shower, tasty coffee in the room, rain shower, complementary beauty items, nightly turn down service with chocolates and stories to read, and so much more. The staff goes above and beyond to greet you and memorize your name. They go out of their way to accommodate your needs throughout the day. We did not get a chance to check out the spa. I did put in a last minute request but they didn’t get back to me till after we’d left. However, to their credit, since it was raining lots of people booked the spa.