Bermuda Railway Trail Scuba Diving Holidays

Place is wonderful!

Spectacular ocean views, friendly staff, spacious and extremely comfortable accommodations. Highly recommend.

Staff were top notch. So professional and courteous

Bermuda is paradise 2 hours from where I live and the staff and locals at the reefs made our stay beyond perfect. Great food and great times.

First off, the rooms at The Loren are large, beautifully appointed, and the bathrooms spacious and well lit. The ocean views from the 2nd floor rooms are as good as promised - we stayed in the main building and the waves crashing on the beach were literally 20 feet away. The main cocktail bar is a bit of a disappointment; it felt like it was an afterthought by the architect. It's tucked away in a corner on a floor below reception and above the restaurant. Sadly, it's not an inviting location to have a drink. The front desk crew are pleasant and willing to help but they seemed ill trained and uncertain as to what to do when we asked for assistance with a couple of issues. One simple task that never made it to the right person - despite being written down and passed along - was booking a taxi for our trip to the airport the next day. We had learned to double check on requests run thru the front desk... and sure enough the bellman was never informed of our "confirmed" request for a taxi. Note - we stayed in room 203, in the main building. The penthouse is above this and the other rooms on the floor. There was a family with young children staying there for our last 2 nights, and every morning, afternoon, and early evening it sounded like a herd of elephants had been set free. If you get assigned a 2nd floor suite in this section make sure to inquire about who, if anyone, is staying in the penthouse. Please, no kids.

Staff was very friendly and accommodating. They did accidentally deliver our room service breakfast to the wrong room one morning but we're quick to make it right and didn't charge us for the inconvenience. The concierges were very helpful and went above and beyond to help us when we asked for anything.

First off, the rooms at The Loren are large, beautifully appointed, and the bathrooms spacious and well lit. The ocean views from the 2nd floor rooms are as good as promised - we stayed in the main building and the waves crashing on the beach were literally 20 feet away. The main cocktail bar is a bit of a disappointment; it felt like it was an afterthought by the architect. It's tucked away in a corner on a floor below reception and above the restaurant. Sadly, it's not an inviting location to have a drink. The front desk crew are pleasant and willing to help but they seemed ill trained and uncertain as to what to do when we asked for assistance with a couple of issues. One simple task that never made it to the right person - despite being written down and passed along - was booking a taxi for our trip to the airport the next day. We had learned to double check on requests run thru the front desk... and sure enough the bellman was never informed of our "confirmed" request for a taxi. Note - we stayed in room 203, in the main building. The penthouse is above this and the other rooms on the floor. There was a family with young children staying there for our last 2 nights, and every morning, afternoon, and early evening it sounded like a herd of elephants had been set free. If you get assigned a 2nd floor suite in this section make sure to inquire about who, if anyone, is staying in the penthouse. Please, no kids.

Beautiful property, super staff. We’ll be back!