Bermuda Railway Trail Scuba Diving Holidays

The location was perfect, close to Hamilton buses, ferry and restaurants. The hotel is charming but there is nowhere to walk or sit (like a lobby), mainly outdoors. Overall we liked the hotel but there is definitely room for improvement, especially considering the price. There was almost never anyone at reception. The text messaging system was left unanswered. We are not demanding ppl at all but we were lacking some basics very often, which shouldn't be. They are supposed to provide complimentary water. We stayed 1 week and had our room done 3 times but they almost never replenished water and when we asked for some, it was always hard to find. They also never provided hand towels! We had to ask each time (thankfully we reuse the same towels a couple of days), otherwise this would have been so painful. The room cleaning was inconsistent. Some put a liner bag in the trash, others didnt. In the beginning we had no sheet under the comforter, one day someone added a sheet. One time they put a regular sheet on the mattress instead of a fitted sheet and it kept coming out all night. Check in felt rushed with minimal info provided. Need a better tea selection in the rooms (only English breakfast). We ordered Clarabell pizza and the hotel was supposed to call us when it was ready but they didn't so we ended up with a cold pizza. Overall it was missing that sense of belonging/warmth. We appreciated the afternoon snacks in the dome which came as a surprise since no one toldus atcheckin

Beautiful location , beach , hotel is clean and stuff is nice and friendly.

We absolutely loved our stay at the Newstead Belmont. The property was gorgeous, the staff were incredibly kind and the free shuttle and ferry service made this an outstanding property. Would definitely stay here again and highly recommend.

Beautiful property, super staff. We’ll be back!

First off, the rooms at The Loren are large, beautifully appointed, and the bathrooms spacious and well lit. The ocean views from the 2nd floor rooms are as good as promised - we stayed in the main building and the waves crashing on the beach were literally 20 feet away. The main cocktail bar is a bit of a disappointment; it felt like it was an afterthought by the architect. It's tucked away in a corner on a floor below reception and above the restaurant. Sadly, it's not an inviting location to have a drink. The front desk crew are pleasant and willing to help but they seemed ill trained and uncertain as to what to do when we asked for assistance with a couple of issues. One simple task that never made it to the right person - despite being written down and passed along - was booking a taxi for our trip to the airport the next day. We had learned to double check on requests run thru the front desk... and sure enough the bellman was never informed of our "confirmed" request for a taxi. Note - we stayed in room 203, in the main building. The penthouse is above this and the other rooms on the floor. There was a family with young children staying there for our last 2 nights, and every morning, afternoon, and early evening it sounded like a herd of elephants had been set free. If you get assigned a 2nd floor suite in this section make sure to inquire about who, if anyone, is staying in the penthouse. Please, no kids.

Absolutely beautiful property! The rooms are gorgeous and spacious. The restaurant is excellent the staff is Amazing! Can't wait to come back to beautiful Bermuda!

Beautiful property, super staff. We’ll be back!

First off, the rooms at The Loren are large, beautifully appointed, and the bathrooms spacious and well lit. The ocean views from the 2nd floor rooms are as good as promised - we stayed in the main building and the waves crashing on the beach were literally 20 feet away. The main cocktail bar is a bit of a disappointment; it felt like it was an afterthought by the architect. It's tucked away in a corner on a floor below reception and above the restaurant. Sadly, it's not an inviting location to have a drink. The front desk crew are pleasant and willing to help but they seemed ill trained and uncertain as to what to do when we asked for assistance with a couple of issues. One simple task that never made it to the right person - despite being written down and passed along - was booking a taxi for our trip to the airport the next day. We had learned to double check on requests run thru the front desk... and sure enough the bellman was never informed of our "confirmed" request for a taxi. Note - we stayed in room 203, in the main building. The penthouse is above this and the other rooms on the floor. There was a family with young children staying there for our last 2 nights, and every morning, afternoon, and early evening it sounded like a herd of elephants had been set free. If you get assigned a 2nd floor suite in this section make sure to inquire about who, if anyone, is staying in the penthouse. Please, no kids.