Madeira Region Scuba Diving Holidays

Nous avons été bien reçu. La localisation est parfaite. Le déjeuner est bien. L’accès à l’hôtel à côté permet de profiter de la piscine et du spa.

If you’re never visiting madeira should give a trie wonderful hotel and staff

Great place to spend a week, good links to town centre and local walks along promenade. Buffet and breakfast was excellent. Could improve communication on facilities, as staff could not supply English language text on the TV (remained in German due to IT problem).

Overall, the hotel wasn’t a 5 star hotel experience by any stretch. Parking in the hotel isn’t convenient and isn’t included. For a five star hotel I would expect this to be included. The showers are ridiculously small, there are no hooks to hang your towels and the dinner buffet wasn’t great. I would rate this hotel a 3 to 4 star. The only good thing is its convenient location and breakfast. The staff were friendly at least. I would also expect more fun activities that wouldn’t include a 8 euro charge for an hour game of pool. Overall, I would not recommend it if you are expecting a 5 star experience.

staff in reception was very helpful

This was an oasis for us after a rough four days. The staff works very hard, but not as effectively as they could. IT could be that we were there during the busiest week of the year for them, so keep that in mind. That said, check-in and check-out both took a long time - at least 30-45 minutes, coming and going. Getting a drink at the bar took time - just too much demand, not enough staff. This is a delightful place to go with a family - they especially seem to look after younger kids. The pools are amazing. We did not have the time we would have liked to enjoy the beach. For adults - the spa area, with sauna, steam room, tepidarium, and the pool was a delightful experience. Restaurants and main dining were decent.

If you’re never visiting madeira should give a trie wonderful hotel and staff

Overall, the hotel wasn’t a 5 star hotel experience by any stretch. Parking in the hotel isn’t convenient and isn’t included. For a five star hotel I would expect this to be included. The showers are ridiculously small, there are no hooks to hang your towels and the dinner buffet wasn’t great. I would rate this hotel a 3 to 4 star. The only good thing is its convenient location and breakfast. The staff were friendly at least. I would also expect more fun activities that wouldn’t include a 8 euro charge for an hour game of pool. Overall, I would not recommend it if you are expecting a 5 star experience.

We had a great experience! Staff was very helpful! Also shoutout to Nelson!!! He was the best. Very helpful, friendly, and amazing overall.

Good place over, you pay for what you get.

staff in reception was very helpful

Overall, the hotel wasn’t a 5 star hotel experience by any stretch. Parking in the hotel isn’t convenient and isn’t included. For a five star hotel I would expect this to be included. The showers are ridiculously small, there are no hooks to hang your towels and the dinner buffet wasn’t great. I would rate this hotel a 3 to 4 star. The only good thing is its convenient location and breakfast. The staff were friendly at least. I would also expect more fun activities that wouldn’t include a 8 euro charge for an hour game of pool. Overall, I would not recommend it if you are expecting a 5 star experience.

Loved everything about the Hotel. Very modern and clean. All the staff were amazing. The Pool and Bar on the Roof was a favourite spot. We had a problem with our Air Conditioner. Once we reported it the staff acted quickly and moved us to another floor.

staff in reception was very helpful