Merrimack Valley Scuba Diving Holidays

The staff were friendly, helpful, and welcoming. The room was well maintained and well stocked with supplies throughout my stay, and the hotel is in a great location. I had a very pleasant experience and would happily stay here again.

Clean and nice decor. I did not appreciate all the added taxes and fees. The 20% discount were never applied to my meals and I was charged and extra $12 fee to have my $14 yogurt breakfast ordered "to go".. on top of the automatic 20% gratuity fee. I paid over $30 for a yogurt to go!

From the Front Desk to the Casino staff my husband and I felt like we were the most important folks staying at the hotel . The reality was we were weary travelers returning from a business meeting in Connecticut by train . Much more relaxing than driving until ... our train out of Connecticut was late thus making us miss the Amtrak Downeaster by 8 min! We had done our best running through Back bay Station . Racing to the subway connecting to the next big station . No bus . No rental cars and next train didnt leave for 6 hrs . Tired and looking frazzled I looked online and I saw rooms available at Encore . Never stayed . Always wanted . So two worn out folks walked into your incredible lobby and was greeted with such warm . The young lady at the desk was so gracious and after we told our story everyone was " do you need anything ?????" Now 8:30 pm we were hungry and went to "Franks?" a very lovely blond lady looked at us and just knew we needed a kind word. We enjoyed the casino and having been to Vegas and quite a few other casinos none compare to its atmosphere. Not to leave out our room ...it was like a gift to these weary travelers . Again we were not judged or just given our room key we were treated like special guests . I was embarrassed by how worn out we looked as Im a business owner , blah blah but your staff made our crazy trip feel like a special meant to be momment . THANK YOU ! We will be back !

The staff were friendly, helpful, and welcoming. The room was well maintained and well stocked with supplies throughout my stay, and the hotel is in a great location. I had a very pleasant experience and would happily stay here again.

The staff were friendly, helpful, and welcoming. The room was well maintained and well stocked with supplies throughout my stay, and the hotel is in a great location. I had a very pleasant experience and would happily stay here again.

This was a very clean and well-looked after property, and the staff went out of their way to check everything was in order.

The staff were friendly, helpful, and welcoming. The room was well maintained and well stocked with supplies throughout my stay, and the hotel is in a great location. I had a very pleasant experience and would happily stay here again.