Riviera Maya Scuba Diving Holidays

Fuego restaurant needs a better selection of cuisines, possibly even different cuts of meat(seafood/poultry/beef). The food lacked flavoring and the right consistency.

We visited here in 2009 and had the best experience ever, well 17 years later we hoped it would be much of the same. I can’t say our stay was horrible because it definitely was not. We were able to relax and enjoy ourselves, but it was quite a different experience this time around. A lot of restaurants closed on certain days, and even only being at 30% capacity we waited nearly 45 minutes at a restaurant the concierge made us reservations at, but they didn’t have it on the books. The seaweed made it impossible to even step foot on the beach. The clear blue water days are over, unfortunately. While we enjoyed our time, it just wasn’t what we remembered years ago. I’m not sure if they have gotten so big they are spreading themselves thin or if it truly is that they are so short staffed due to being 44% down on tourism. I don’t want be entirely negative of the resort - Kampai and Jade were our most favorite places to eat. Most of the service was excellent. Again, we can to relax after many stressful days at work, and that’s what we got.

Our first time at the Valentin and it did not disappoint. We had a swim up suite and the room was amazing. Huge bathroom and shower. The bar staff at the pool were all great and very attentive. We saw the famous iguana, Kevin, and he’s quite impressive. Beautiful grounds, lots of wildlife and birds. Food was great. It is a little difficult to find the concierge sometimes to make a reservation for the Hibachi restaurant but we just showed up one night and had no problem getting a seat. The spa was really nice, we had a really nice couple’s massage. We also had a beautiful beach dinner on our last night. It was a great vacation and we would definitely go back again.

Great place will be back soon everything about this place is perfect.

I had a superb winter avoidance break at Bahia Principe. The pre booked transfer with Amstar worked perfectly both ways - just over an hour from Cancun. I opted for the shared transport but was the only passenger on both trips! Really good and competent drivers - if you’re unfamiliar with the locality this is a much better option than renting a car for yourself! The room was fabulous, stocked minibar replenished daily, comfortable bed, clean and spacious shower room, small balcony to relax on and really efficient air con for the hot days. The joy of the resort is the ability to jump into an electric shuttle bus and use any of the five connected resorts, each of which has its own vibe, architecture and restaurants. Food in the buffet restaurants was the best I have ever experienced at an all inclusive resort. Huge range of options, everything was freshly made, well presented and tasted great. The staff in the restaurants and bars were very hard working yet universally cheerful, polite and helpful. Live evening entertainment in every resort was, er, entertaining! Mariachi (of course), rock band, ABBA tribute act, all really good stuff to get into the holiday spirit! A couple of acts made me wonder if it was karaoke night (it wasn’t) but that’s pretty much what you expect. I was recovering from knee replacement surgery so I didn’t try any excursions. But I’m definitely coming back again when I can! Book speciality restaurants before you arrive. They are great but busy.

I had a superb winter avoidance break at Bahia Principe. The pre booked transfer with Amstar worked perfectly both ways - just over an hour from Cancun. I opted for the shared transport but was the only passenger on both trips! Really good and competent drivers - if you’re unfamiliar with the locality this is a much better option than renting a car for yourself! The room was fabulous, stocked minibar replenished daily, comfortable bed, clean and spacious shower room, small balcony to relax on and really efficient air con for the hot days. The joy of the resort is the ability to jump into an electric shuttle bus and use any of the five connected resorts, each of which has its own vibe, architecture and restaurants. Food in the buffet restaurants was the best I have ever experienced at an all inclusive resort. Huge range of options, everything was freshly made, well presented and tasted great. The staff in the restaurants and bars were very hard working yet universally cheerful, polite and helpful. Live evening entertainment in every resort was, er, entertaining! Mariachi (of course), rock band, ABBA tribute act, all really good stuff to get into the holiday spirit! A couple of acts made me wonder if it was karaoke night (it wasn’t) but that’s pretty much what you expect. I was recovering from knee replacement surgery so I didn’t try any excursions. But I’m definitely coming back again when I can! Book speciality restaurants before you arrive. They are great but busy.

We visited here in 2009 and had the best experience ever, well 17 years later we hoped it would be much of the same. I can’t say our stay was horrible because it definitely was not. We were able to relax and enjoy ourselves, but it was quite a different experience this time around. A lot of restaurants closed on certain days, and even only being at 30% capacity we waited nearly 45 minutes at a restaurant the concierge made us reservations at, but they didn’t have it on the books. The seaweed made it impossible to even step foot on the beach. The clear blue water days are over, unfortunately. While we enjoyed our time, it just wasn’t what we remembered years ago. I’m not sure if they have gotten so big they are spreading themselves thin or if it truly is that they are so short staffed due to being 44% down on tourism. I don’t want be entirely negative of the resort - Kampai and Jade were our most favorite places to eat. Most of the service was excellent. Again, we can to relax after many stressful days at work, and that’s what we got.

Great place will be back soon everything about this place is perfect.

The rooms were large and very comfortable. The staff were very attentive and helpful. The pool was amazing. The cabanas were amazing. Enjoyed the pool entertainment and activities.

Had a great stay! The staff were friendly, helpful, and always willing to assist. The food was delicious with a good variety of options. Overall, a comfortable and enjoyable experience. Would definitely recommend this hotel.

We stayed in the Diamond Club package, and it truly elevated our vacation. The butler service, premium drinks, and exclusive amenities made a noticeable difference from the moment we arrived. Our two connected beachfront rooms were perfect for our family, allowing us to stay close to our kids while still enjoying privacy. Waking up to the ocean view every morning and relaxing in the private hot tubs on both balconies was incredible. We also loved the evening turndown service, which created a peaceful atmosphere after long days of fun. The housekeeping team kept everything spotless, and every staff member we met was friendly, attentive, and genuinely committed to making our stay memorable. The resort itself is fantastic. The pools, activities, kids’ and teens’ areas, and entertainment kept everyone in our family happy throughout the trip. The food was very good overall, with plenty of variety, but I believe this resort has the potential to become truly exceptional by investing in more personalized chef-driven dining experiences and elevating some restaurants, especially the sushi offerings. Overall, this was an amazing family vacation. The Diamond Club experience was absolutely worth it, and we wouldn’t hesitate to return. Thank you to the entire team for making our stay so special—we’re already looking forward to coming back!

Had a great stay! The staff were friendly, helpful, and always willing to assist. The food was delicious with a good variety of options. Overall, a comfortable and enjoyable experience. Would definitely recommend this hotel.

Rooms were clean, great and friendly staff. Food was bland with no flavor. Tropical fruits not available.

Clean rooms, beautiful grounds at the resort, great food at all of the restaurants we ate at, and taking the catamaran excursion was worth it!