Alsace Wine Route Scuba Diving Holidays

Everything is amazing Thanks

We had a riverside balcony room. beautiful. Great location.

The least I expect from any hotel is to be able to control the room temperature. I followed the instructions on the thermostat as I wanted the room to be more comfortable and not so cold. I then went to bed expecting it to work, it did nothing to increase the temperature and I was cold most of the night. I did not call reception as I did not want someone coming to the room at that time. Next day I was told the hotel heating was OFF and offered a fan heater. This is not acceptable let alone from a supposedly 5 - star hotel. I asked for a room rate reduction and got NOTHING. Needless to say I will not be returning. Other bad points - 35 Euro breakfast must be the most expensive ever (I did NOT try it) - so for two that's 70 Euros. I had a good 2 course evening meal for about the same price (NOT in the hotel of course). The Jacuzzi was only just warm enough and so not really as expected. The staff were helpful in other respects but they need to get the basics rights. Location is good although if using Uber you have to walk the last part with your luggage.

Outstanding! Gorgeous property, staff, the whole experience.

Charming old-style room with a comfortable bed. The bar was cozy with good cocktails. Special thanks to Tom, the waiter — very friendly and full ofCharming old-style room with a comfortable bed. The bar was cozy with good cocktails. Special thanks to Tom, the waiter — very friendly and full of positive energy. He was the highlight of our stay. positive energy. He was the highlight of our stay.

I suggest you avoid this hotel. It is poorly run and our “superior “room was barely big enough to turn around. We put a sign on our door saying please clean the room and no one ever cleaned it during the three days we were there. The receptionist at the front desk in the evening could not speak a word of English. Fair enough. We were in France. But we were in the heart of a big tourist area and he was unable to help people. We never got clean towels until the last night and we had to go down and beg for them. The lounge is decorated like a low end 1970s lounge with bad taste. The smell in the lounge choked me. Maybe it was incense, but it was not breathable. The lift was out of order two days. The breakfast was mostly a variety of different breads. I would say give this place a mess. The only good thing about it is its location.

Charming old-style room with a comfortable bed. The bar was cozy with good cocktails. Special thanks to Tom, the waiter — very friendly and full ofCharming old-style room with a comfortable bed. The bar was cozy with good cocktails. Special thanks to Tom, the waiter — very friendly and full of positive energy. He was the highlight of our stay. positive energy. He was the highlight of our stay.